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- Tasks: Support and enhance IT infrastructure while solving complex technical challenges.
- Company: Join a leading supplier of temporary labour with a commitment to innovation.
- Benefits: Competitive salary, 30 days holiday, pension plan, and cycle-to-work scheme.
- Why this job: Make a real impact on infrastructure performance in a modern office environment.
- Qualifications: IT degree, intermediate certifications, and strong problem-solving skills.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
Join Our Team as an IT Infrastructure Engineer – Bromsgrove (Hybrid Working). The Best Connection Group Limited is expanding its IT team and we’re looking for a skilled IT Infrastructure Engineer to help keep our technology running smoothly. Based at our modern Head Office in Bromsgrove, you’ll work closely with the IT Manager and play a key role in maintaining, supporting, and improving our core systems. If you’re passionate about solving complex technical challenges, supporting a busy service desk, and having real influence over infrastructure performance, this could be the perfect next step in your career.
What You’ll Be Doing:
- Acting as an escalation point for 2nd/3rd line service desk queries
- Monitoring and maintaining our core servers and IT systems
- Investigating incidents and performing root cause analysis
- Supporting and enhancing our UK-wide infrastructure
- Hybrid working – up to 40% of the time, with occasional travel to our UK data centres and branch locations
What’s in It for You?
- Competitive salary: £45,000 – £55,000 (DOE)
- Excellent holidays: 30 days (rising to 33 after one year, including bank holidays)
- Additional benefits: Free on-site parking, Pension plan, Cycle-to-work scheme, Employee benefits platform, Friendly, modern office environment
About You:
Essential:
- IT Degree or equivalent qualification
- Intermediate certifications (MS, Cisco, VMWare or similar)
- Strong diagnostic and problem-solving abilities
- Proven 2nd/3rd line support experience
- Confident communicator with strong English skills
- Flexible to work occasional weekends or out-of-hours
Desirable:
- Advanced certifications (MS, Cisco, VMWare or similar)
- Solid 3rd line or senior support experience
- Strong networking background
- Experience with Azure environments
- Full UK driving licence
About The Best Connection:
Established in 1991, The Best Connection is one of the UK’s leading suppliers of temporary labour to the industrial, HGV, warehouse, and distribution sectors. With a nationwide network of 80+ branches, we continue to grow and innovate while maintaining our commitment as an Equal Opportunities Employer.
Hours of Work:
Monday – Friday | Up to 37.5 hours per week. Includes a 1-hour lunch break each day. Office-based in Bromsgrove for the first 6 months, with hybrid working thereafter. All offers of employment are subject to satisfactory references and DBS checks.
Senior Infrastructure Engineer in Bromsgrove employer: The Best Connection
Contact Detail:
The Best Connection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Showcase your skills! If you’ve worked on relevant projects or have certifications, make sure to highlight them during conversations. Consider creating a portfolio or a personal website to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Infrastructure Engineer in Bromsgrove
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight your relevant experience, especially in 2nd/3rd line support and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Don’t forget to mention your problem-solving abilities!
Showcase Your Certifications: List your IT qualifications clearly, especially any intermediate or advanced certifications like MS, Cisco, or VMWare. This will help us see your technical expertise right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board quickly!
How to prepare for a job interview at The Best Connection
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the core systems and technologies mentioned in the job description. Be ready to discuss your experience with 2nd/3rd line support and any relevant certifications you hold.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your strong diagnostic abilities.
✨Communicate Clearly and Confidently
As a confident communicator, practice articulating your thoughts clearly. You might be asked to explain technical concepts to non-technical stakeholders, so being able to simplify your language is key.
✨Be Ready for Hybrid Working Questions
Since this role involves hybrid working, think about how you manage your time and productivity in a flexible environment. Be prepared to discuss your approach to working remotely and how you stay connected with your team.
