At a Glance
- Tasks: Be the friendly face of our company while managing admin and customer interactions.
- Company: Join a supportive team in a dynamic work environment.
- Benefits: Gain valuable experience, develop skills, and enjoy a flexible work atmosphere.
- Other info: Great opportunity for career growth and learning in a vibrant workplace.
- Why this job: Perfect for those who love helping others and thrive in a busy setting.
- Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a highly organised and customer‑focused Admin/Receptionist to join our team. This role is ideal for someone with excellent communication skills, strong attention to detail, and confidence working with financial documents, Microsoft Office, and daily front‑of‑house duties. You will be the first point of contact for clients, suppliers, and visitors, while also supporting the wider team with administrative, financial, and operational tasks.
Key Responsibilities
- Reception & Customer Interaction
- Greet visitors, clients, and customers in a professional and welcoming manner
- Manage incoming calls, emails, and enquiries, ensuring timely and accurate responses
- Provide general information, support customer needs, and direct queries to the appropriate department
- Maintain a tidy and professional reception area at all times
- Administrative Support
- Perform day‑to‑day administrative duties including filing, data entry, document preparation, and scheduling
- Manage incoming/outgoing post and parcels
- Maintain office supplies, equipment, and stationery
- Support company staff with general admin tasks as required
- Finance & Invoicing
- Prepare, send, and process customer invoices in an accurate and timely manner
- Track payment statuses and follow up on outstanding invoices
- Assist with basic financial record‑keeping, reconciliations, and expense logging
- Work closely with the finance team to ensure accurate documentation and reporting
- Microsoft Office & Systems Use
- Use Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) for daily operations
- Maintain and update spreadsheets, logs, and digital records
- Assist in the creation of reports, templates, and correspondence
- Input data into internal systems and ensure accuracy of information
Skills & Experience
- Essential
- Previous experience in an administration or receptionist role
- Strong customer service and communication skills
- Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
- High level of organisation and accuracy
- Ability to manage multiple tasks and prioritise effectively
- Confidence handling financial documents and invoice processes
- Desirable
- Experience in finance or accounts administration
- Knowledge of invoicing software (e.g., Xero, Sage, QuickBooks)
- Familiarity with CRM systems or scheduling tools
Admin/Receptionist in Ashford employer: The Best Connection
At The Best Connection, we pride ourselves on fostering a supportive and dynamic work environment where our Admin/Receptionist team plays a crucial role in creating a welcoming atmosphere for clients and visitors. With a strong emphasis on employee development, we offer opportunities for growth within the company, alongside competitive benefits and a collaborative culture that values each team member's contributions. Located in a vibrant area, our office provides a stimulating backdrop for those looking to make a meaningful impact in their role while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Admin/Receptionist in Ashford
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, culture, and recent news. This will help us show that you're genuinely interested and can fit right in!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, we need to nail that friendly yet professional vibe. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows us that you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if the company is the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows us that you're polite and really interested in the position.
We think you need these skills to ace Admin/Receptionist in Ashford
Some tips for your application 🫡
Show Off Your Organisational Skills:In your application, highlight your ability to stay organised and manage multiple tasks. We love seeing examples of how you've kept things running smoothly in previous roles, especially if it involved juggling admin duties or customer interactions.
Be Personable and Professional:Since you'll be the first point of contact for clients and visitors, make sure your application reflects your strong communication skills. Use a friendly tone while maintaining professionalism, and don’t forget to mention any experience you have in customer service!
Demonstrate Your Tech Savvy:We’re looking for someone who’s comfortable with Microsoft Office and other systems. Mention your proficiency with tools like Excel and Word, and if you’ve used invoicing software or CRM systems, give us the details. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Best Connection
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin/Receptionist role. Familiarise yourself with the key responsibilities listed in the job description, especially around customer interaction and financial documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As the first point of contact, your communication skills are crucial. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've successfully handled customer queries or difficult situations in the past. This will demonstrate your ability to manage interactions professionally.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Bring along a planner or digital device to showcase how you manage your tasks and priorities. You could also discuss any systems or methods you use to keep track of your work, especially when it comes to handling multiple tasks at once.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used tools like Excel for data entry or Word for document preparation in previous roles. If you have experience with invoicing software or CRM systems, make sure to mention that too!
