The Best Connection West Bromwich are recruiting for an
Export Sales Administrator on behalf of our renowned client in
Hours of work:
Monday-Friday 08:30-16:30
Job duties:
Use computerised systems (currently Syspro) to process orders, check inventory and complete customer queries (including debits and credits).
Be the point of contact with customers, international sales managers, and transport companies to ensure a timely communication flow between all parties.
Process and manage all orders from receipt to dispatch, including check internal export shipment documentation, invoicing, and organising collections where applicable.
Maintain strict compliance with export regulations including liaising with external bodies as necessary to satisfy Country specific Customs requirements.
Liaise with all internal departments on issues relating to product manufacture, assembly, dispatch etc.
Co-ordinate responses to customer enquiries with International Sales Managers relating to stock, pricing and discount and provide technical support where possible.
Store all pertinent shipment documents, including. collection notes, Customer orders & manifests.
Update order despatch dates on SYSPRO and notify customers.
Follow Company Procedure regarding all administrative tasks on an on-going basis.
Undertake any other reasonable duties as requested by your manager.
Take reasonable care of your own health and safety and that of others who may be affected by their actions or omissions throughout the course of their business activities, acting in accordance with the Company's Health and Safety Policy and always setting a personal example.
Candidate requirements:
Experience within export commercial documentation.
Good level of English & Mathematics
Computer literate - intermediate level or above in Word and Excel
Good Telephone Manner
Ability to build rapport with customers.
Knowledge of customer service principles
Ability to work as part of a team.
Ability to work on own initiative.
Ability to prioritise own workload and manage own time commitments.
Willingness to share ideas & improvements.
Experience of dealing with international customers
25 days annual leave
Festive shutdown at Christmas
Service and recognition awards
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance programme including a 24/7 GP service.
Cash health plan
Free home cyber security training
Cycle to work scheme.
Free onsite parking
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Export Sales Administrator in West Bromwich employer: The Best Connection Group Limited
Join a dynamic distribution company that values its employees and fosters a collaborative work environment. As a Mandarin-Speaking Sales Administrator, you'll benefit from competitive pay, opportunities for professional growth, and a supportive culture that encourages innovation and teamwork. Located in a vibrant area, this role offers the chance to make a meaningful impact while developing your skills in a thriving industry.
Contact Details:
The Best Connection Group Limited Recruitment Team
