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- Tasks: Coordinate transport operations, ensuring smooth service delivery and high customer satisfaction.
- Company: Join a dynamic recruitment agency with a focus on transport and logistics.
- Benefits: Earn £14.81 per hour, enjoy weekly pay, and access 28 days paid annual leave.
- Why this job: Kickstart your career in logistics with potential for permanent roles and growth.
- Qualifications: Experience in transport or logistics preferred; strong communication skills required.
- Other info: Flexible night shifts with a supportive team environment.
The predicted salary is between 11 - 17 £ per hour.
Our Tamworth-based client is currently recruiting Night Transport Coordinators for an immediate start. This is a busy role with possible permanent positions following a successful trial period.
You will be a key point of contact for both customers and drivers, ensuring smooth end-to-end service delivery while maintaining high customer satisfaction and maximising profitability.
Working Hours & Pay
- £14.81 per hour
- 4 on / 4 off
- 19:00 - 07:00
- Must be flexible to occasionally cover 21:00 - 09:00
Key Responsibilities
- Delivering a consistently high standard of customer service.
- Acting as a professional point of contact for customers and drivers.
- Handling inbound and outbound calls and emails.
- Responding appropriately and professionally to all customer and driver requests.
- Allocating jobs to drivers and planning workloads to meet SLA response times.
- Maintaining continuous contact with customers and drivers throughout the service.
- Monitoring real-time resource availability.
- Accurately costing and pricing jobs for customers and drivers.
- Handling live customer complaints.
- Ensuring response times (SLA) are achieved.
- Maximising profit and preventing loss-making jobs.
Candidate Requirements
- Previous experience in transport, logistics, or coordination (preferred).
- Strong communication and customer service skills.
- Ability to work under pressure in a fast-moving environment.
- Confident using telephone systems and email.
- Strong organisational and problem-solving skills.
- Flexible approach to working hours.
Benefits of Working with The Best Connection
- Weekly pay
- Online payslips
- Pension contribution
- Ongoing temporary assignment
- 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)
- Opportunity for a permanent role
The Best Connection is acting as an Employment Business in relation to this vacancy.
Transport Coordinator in Tamworth employer: The Best Connection Group Limited
Contact Detail:
The Best Connection Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Coordinator in Tamworth
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport coordination. Think about scenarios where you've handled customer complaints or allocated jobs effectively. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed workloads or improved processes in previous roles. This will demonstrate that you’re ready to tackle the fast-paced environment of a Night Transport Coordinator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Coordinator in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Coordinator role. Highlight your experience in transport, logistics, or coordination, and showcase your strong communication and customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Night Transport Coordinator position. Mention your ability to work under pressure and your flexible approach to working hours. Let us know what makes you tick!
Showcase Relevant Experience: When filling out your application, be sure to highlight any relevant experience you've had in similar roles. Whether it's handling inbound calls or managing workloads, we want to see how your past experiences align with what we're looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures that your application gets to us directly. Don’t miss out on this opportunity – we can’t wait to hear from you!
How to prepare for a job interview at The Best Connection Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Transport Coordinator. Familiarise yourself with key tasks like customer service, job allocation, and SLA response times. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role requires strong communication with both customers and drivers, prepare examples of how you've successfully handled similar situations in the past. Think about times when you resolved complaints or coordinated effectively under pressure, and be ready to share these stories during your interview.
✨Demonstrate Problem-Solving Abilities
Transport coordination can be unpredictable, so it's crucial to highlight your problem-solving skills. Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. This will show that you can think on your feet and adapt to changing circumstances.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for planning workloads, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
