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For Companies At a Glance
- Tasks: Provide top-notch customer service and support sales while managing warehouse duties.
- Company: Join a supportive branch environment with long-term potential.
- Benefits: Competitive salary, stable hours, and opportunities for salary progression.
- Other info: Perfect for proactive individuals who thrive in dynamic environments.
- Why this job: Enjoy a varied role where no two days are the same and make a real impact.
- Qualifications: Full UK driving licence and previous customer service or sales experience required.
The predicted salary is between 25000 - 26000 £ per year.
We are currently recruiting for a Branch Assistant on behalf of our client. This is a fantastic opportunity for someone who enjoys a varied role combining customer service, sales, and hands-on warehouse duties. This position will be temp to permanent for the right candidate and offers long-term potential, including future salary progression.
The Role
This is a well-rounded position where no two days are the same. Duties will include:
- Providing excellent customer service both face-to-face and via email/phone
- Supporting sales activity and ensuring customers come first
- Picking and preparing orders within the warehouse
- General branch support and administration
- Using Microsoft systems
This is not purely a warehouse role - we are looking for someone confident, proactive, and customer-focused.
What We're Looking For
- Full UK driving licence (essential)
- Previous sales or customer service experience
- Confident communicator with strong interpersonal skills
- Ability to write professional emails
- Comfortable using Excel and basic IT systems
- A hands-on attitude and willingness to support across departments
Salary & Hours
£25,000-£26,000 per year (£12.82-£13.33 per hour DOE) Monday to Friday 8:00am - 4:30pm 1 hour unpaid break
If you're looking for a stable, long-term opportunity within a supportive branch environment, we'd love to hear from you. Apply today with your CV.
Trade Counter Assistant in Scotland employer: The Best Connection Group Limited
Contact Detail:
The Best Connection Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant in Scotland
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Don’t underestimate the power of body language! When you’re in the interview, maintain eye contact, smile, and use open gestures. This shows confidence and makes a great impression on your potential employer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Assistant in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We want to see how you’ve made customers happy in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re the perfect fit for this varied role. Remember, we love a proactive attitude!
Show Off Your IT Skills: Since you'll be using Microsoft systems, mention any relevant experience with Excel or other IT tools. We want to know you’re comfortable with tech, so don’t skip this part!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at The Best Connection Group Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or gone the extra mile to ensure satisfaction. This role is all about putting customers first, so showing that you understand this will impress them.
✨Show Off Your Sales Savvy
Prepare to discuss your previous sales experience and how you can support sales activity in this role. Think of specific instances where you successfully closed a sale or helped a customer find exactly what they needed. This will demonstrate your proactive approach.
✨Get Comfortable with Microsoft Systems
Since you'll be using Microsoft systems, it’s a good idea to familiarise yourself with Excel and any other relevant software. You might be asked about your proficiency, so having a few examples of how you've used these tools in past roles will show you're ready for the job.
✨Be Ready for Hands-On Questions
This isn't just a desk job, so expect questions about your willingness to get involved in warehouse duties. Share your hands-on experiences and your attitude towards teamwork. Showing that you're adaptable and eager to help across departments will make you stand out.