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- Tasks: Support logistics operations and deliver excellent service in a dynamic environment.
- Company: Join a reputable logistics organisation with a focus on growth and collaboration.
- Benefits: Hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Be part of a team that drives performance and enhances service quality.
- Qualifications: Experience in air freight and a valid driving licence are essential.
- Other info: Great career progression opportunities in a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
The Best Connection is currently seeking a skilled SEA Freight Specialist to join a reputable and growing logistics organisation. This role is ideal for someone with a strong background in air freight who thrives in a dynamic environment and takes pride in delivering excellent service.
Hybrid - Working between Purfleet and Luton and remote. DRIVING LICENCE ESSENTIAL.
- As part of the operations team, learn all customer processes and be ready to support colleagues as required.
- Provides high level of service for primarily OFR (but also other modes when required) customers and learn and develop skills relating to worldwide event logistics.
- Drives own performance and challenges others positively to achieve KPIs.
- Participates in reviews with the team to identify areas of improvement, reviewing KPIs and enhancing overall service quality.
- Collaborates with operations and warehouse team and other functions to ensure smooth customer-related process flow.
- Prioritises work tasks and calls out to team leader/supervisor where assistance is required, process improvement is needed or where own workload enables assistance to other colleagues.
- Takes an active role in personal development and coaching, positively pushing line managers for 1-2-1 time, feedback and identification of training needs.
- Serves as the primary contact for at least one of the team's top customers and provides support to other colleagues within the department.
- Implements DGF people processes in a consistent manner to ensure excellent service delivery, customer retention, profitability and adherence to station and own KPIs and metrics.
- Ensures that all external and internal enquiries are responded to promptly and professionally.
- Escalates issues if required.
- Ensures that all interactions of self and team are compliant with DHL Code of Conduct and other compliance requirements e.g. anti-corruption.
If this role sounds like the right fit for you, don't miss out. Apply now to take the next step in your career with The Best Connection.
Sea Freight operations specialist in Romford employer: The Best Connection Group Limited
Contact Detail:
The Best Connection Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight operations specialist in Romford
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work in sea freight. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of sea freight operations. Be ready to discuss how you can enhance service quality and meet KPIs, as these are key aspects of the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to drive performance and support your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sea Freight operations specialist in Romford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sea Freight Specialist role. Highlight your experience in logistics, especially in air freight, and any relevant skills that match the job description. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Customer Service Skills: Since delivering excellent service is key for us, make sure to highlight any customer service experience you have. Share specific examples of how you've gone above and beyond to support customers in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Best Connection Group Limited
✨Know Your Freight Basics
Make sure you brush up on your sea freight knowledge before the interview. Understand the key processes, terminology, and regulations involved in sea freight operations. This will show that you're not just familiar with air freight but are also keen to learn and adapt to the sea freight environment.
✨Demonstrate Team Spirit
Since this role involves collaborating with various teams, be ready to share examples of how you've worked effectively in a team setting. Highlight instances where you supported colleagues or contributed to improving team performance, as this aligns perfectly with the job's requirements.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you overcame them. The ability to identify areas for improvement and drive performance is crucial, so think of examples that demonstrate your proactive approach to problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company's KPIs, team dynamics, or opportunities for personal development. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
