At a Glance
- Tasks: Manage insurance claims from start to settlement, ensuring customer satisfaction.
- Company: Join a leading insurance firm in Mansfield with a focus on teamwork.
- Benefits: Competitive pay, potential overtime, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Make a real difference by helping customers navigate their claims effectively.
- Qualifications: Experience in technical claims handling and strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
Overview
MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND
The Best Connection are currently seeking experienced Insurance ClaimHandlers, for our client in the Mansfield area!
The ideal candidate will be able to:
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers
Responsibilities
- Managing claims from the start through to settlement
- Making decisions collectively on the extent and validity of a claim
- Checking for any potential fraudulent activity
- Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Monitor the progress of a claim
- Escalating problems to other members of the team
- Data entry / use of computer software
- Liaising with internal departments
- General administration duties
Working hours
- Monday - Friday 9am - 5pm (37.5 hours per week)
- Potential over time available, paid at time and a half
- You must be flexible to work some weekends!
- Pay rate is negotiable dependant on experience.
A full CV will be required, followed by an interview directly with the company!
The Best Connection is acting as an Employment Business in relation to this vacancy.
Insurance Claims Handler in Mansfield employer: The Best Connection Group Limited
The Best Connection is an exceptional employer located in Mansfield, offering a dynamic work environment where experienced Insurance Claims Handlers can thrive. With a strong focus on employee growth and development, the company fosters a collaborative culture that values problem-solving and customer service excellence. Employees benefit from competitive pay, flexible working hours, and opportunities for overtime, making it a rewarding place to build a career in the insurance sector.
Contact Details:
The Best Connection Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Handler in Mansfield
✨Tip Number 1
Get your networking game on! Reach out to people in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews like a pro! Research common questions for claims handlers and practice your answers. Show off your problem-solving skills and how you’ve tackled challenges in past roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Insurance Claims Handler in Mansfield
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your technical claims handling experience in your CV. We want to see how your background aligns with the role, so don’t hold back on showcasing your skills in building defect diagnosis and construction knowledge!
Tailor Your CV:Customise your CV for this specific role. Use keywords from the job description, like 'problem solving' and 'customer service skills', to show us you’re the perfect fit. It’s all about making it easy for us to see why you should be our next Insurance Claims Handler!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the job. Remember, we want to know how you can deliver the best possible outcome!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to take the next step in your career with us!
How to prepare for a job interview at The Best Connection Group Limited
✨Know Your Claims Inside Out
Make sure you brush up on your technical claims handling experience. Be ready to discuss specific cases you've managed, especially those involving building defects and construction regulations. This will show that you not only understand the theory but also have practical experience.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenging claims in the past. Think about situations where you had to make tough decisions or identify fraudulent activity. This will demonstrate your ability to think critically and deliver the best outcomes for customers.
✨Build Rapport with Confidence
Practice your interpersonal skills before the interview. Role-play scenarios where you need to guide policyholders through the claims process. Being able to connect with customers and provide accurate information is key, so show them you can do it effortlessly.
✨Be Ready for Questions on Regulations
Familiarise yourself with HSE and CDM regulations as well as any relevant certifications like Cert CII or Cert CILA. Expect questions that test your knowledge in these areas, and be prepared to explain how they apply to your work in claims handling.
