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- Tasks: Assist customers with delivery queries and provide top-notch service over the phone.
- Company: Join The Best Connection, a supportive team in Follingsby Park.
- Benefits: Enjoy weekly pay, holiday accrual, and access to exclusive perks.
- Other info: Work Monday to Friday with great career development opportunities.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 27000 £ per year.
The Best Connection are working on behalf of our client based in Follingsby Park and are looking to recruit a Customer Service Advisor.
Duties include:
- Calling customers to advise delivery times
- Confirming access details for upcoming deliveries
- Providing excellent customer service over the phone
- Updating delivery information where required
Hours of Work: Monday to Friday 8:00am - 4:30pm
Pay Rate: £12.71 per hour
Benefits of Working for The Best Connection:
- Holiday accrual
- Pension provision
- Personal accident insurance
- Online payslips
- On-site parking
- Weekly pay
- Access to the 'Perks at Work' temporary worker benefit scheme
Customer Service Advisor in Gateshead employer: The Best Connection Group Limited
Contact Detail:
The Best Connection Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Gateshead
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since you'll be advising customers over the phone, try role-playing with a friend to get comfortable with handling different scenarios and questions.
✨Tip Number 3
Be ready to showcase your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your ability to provide excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the team at The Best Connection.
We think you need these skills to ace Customer Service Advisor in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you can provide excellent service over the phone, so include any relevant examples that show off your communication skills.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Availability: Since the hours are Monday to Friday, 8:00am to 4:30pm, make sure to mention your availability clearly in your application. We appreciate candidates who can commit to these hours without any hassle.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Best Connection Group Limited
✨Know the Company
Before your interview, take some time to research The Best Connection. Understand their values, mission, and what they look for in a Customer Service Advisor. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Common Scenarios
As a Customer Service Advisor, you'll likely face various customer scenarios. Prepare for questions about how you'd handle difficult customers or unexpected delivery issues. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
Since the role involves advising customers over the phone, it's crucial to demonstrate your communication skills. During the interview, speak clearly and confidently, and don’t hesitate to ask for clarification if you don’t understand a question.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured for a Customer Service Advisor. This not only shows your enthusiasm but also helps you gauge if the job is right for you.