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- Tasks: Join a vibrant team handling customer calls and providing top-notch service.
- Company: Dynamic company seeking enthusiastic individuals for their Customer Service Team.
- Benefits: Earn £12.75 per hour with opportunities for skill development and potential permanent role.
- Why this job: Perfect for chatty people who thrive in fast-paced environments and love helping others.
- Qualifications: Outgoing personality, excellent communication skills, and multitasking ability required.
- Other info: Work on a flexible rota, including weekends, in a lively atmosphere.
The predicted salary is between 12 - 13 £ per hour.
Are you a people person who enjoys talking to customers and thrives in a fast-paced environment? We are seeking motivated individuals to join our clients Customer Service Team on a temporary basis!
Previous telephone experience is essential! This role is on a 5/7 rota (Weekends included!).
Location: Snodland
Pay: £12.75 per hour
Hours: 9 hours between 8am and 8pm
Duration: 2 Month Temporary with potential to be ongoing. This role is Wednesday-Sunday (Weekends included!).
Responsibilities:- Be part of a dynamic team handling up to 1,000 calls per day.
- Take orders, assist clients, and offer promotional deals.
- Ensure exceptional service and customer satisfaction with every call.
- Handle multiple tasks efficiently while providing friendly and professional support.
- A chatty, outgoing personality and the ability to multitask.
- Excellent communication skills with a focus on customer service.
- You don’t need to come from a call centre background, but you must be confident working in a fast-moving environment.
- Competitive pay of £12.75 per hour.
- Develop valuable skills in a supportive and lively team.
- Enjoy working in a role where no two days are the same!
- Potential to go permanent.
Customer Service Agent employer: The Best Connection Group Limited
Contact Detail:
The Best Connection Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you think on your feet during the real deal.
✨Tip Number 3
Show off your personality! In customer service, being chatty and outgoing is key. Let your natural charm shine through in your conversations, and don’t be afraid to share a bit about yourself to connect with the interviewer.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're serious about joining our team. So, what are you waiting for? Get your application in!
We think you need these skills to ace Customer Service Agent
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your chatty and outgoing personality. Use a friendly tone and let your enthusiasm for customer service shine through.
Highlight Relevant Experience: If you've got previous telephone experience, shout about it! Even if it's not from a call centre, any role where you've interacted with customers will be valuable. We love seeing how you've handled customer interactions in the past.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Mention specific skills that match what we're looking for, like multitasking and communication skills. It shows us you’re serious about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super straightforward!
How to prepare for a job interview at The Best Connection Group Limited
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what exceptional service looks like and be ready to share examples of how you've provided it in the past. This will show that you’re not just a people person, but also someone who knows how to handle customer needs effectively.
✨Show Off Your Multitasking Skills
Since this role involves handling multiple tasks at once, prepare to discuss your multitasking abilities. Think of specific instances where you successfully juggled various responsibilities, especially in a fast-paced environment. This will demonstrate that you can thrive under pressure.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview to assess your phone skills. Practice common customer service scenarios, like dealing with a difficult customer or upselling a product. This will help you feel more confident and showcase your ability to think on your feet.
✨Emphasise Your Communication Style
Excellent communication is key in this role. Be prepared to discuss how you adapt your communication style to different customers. Share examples of how you’ve built rapport over the phone and ensured customer satisfaction, as this will highlight your suitability for the position.
