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- Tasks: Welcome patients, manage bookings, and ensure a serene clinic experience.
- Company: The Bespoke Clinic is a private wellness space in Newcastle, focusing on functional medicine and skincare.
- Benefits: Earn from £14/hour, enjoy pension contributions, discounted treatments, and paid training.
- Why this job: Join a supportive team in a calm environment where your role truly matters.
- Qualifications: Strong organisation skills, professionalism, and a genuine interest in health and wellness.
- Other info: Part-time role with flexible hours; ideal for students seeking meaningful work.
The Bespoke Clinic is a private, CQC-registered space in Newcastle specialising in functional medicine, hormone support, and integrative skin care. This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a seamless, serene, and personal experience every time.
What you’ll be doing:
- Welcoming patients and managing calls, emails & video appointments
- Organising bookings, reminders, and patient follow-ups
- Ordering stock, monitoring supplies and expiry dates
- Liaising with labs and supplement companies — ordering tests, chasing results
- Taking payments and keeping records up to date
- Managing patient recalls and outstanding admin tasks
- Preparing treatment rooms and ensuring everything is ready for appointments
- Maintaining high standards of cleanliness and infection control
- Recommending supplements, skincare or treatments where appropriate
- Occasionally supporting events, social media or marketing
You’ll thrive in this role if you:
- Are warm, organised and calm under pressure
- Communicate clearly and kindly with patients and colleagues
- Have a genuine interest in health, wellness, or skincare
- Are happy working both independently and as part of a small team
- Take pride in the details and in creating a beautiful, well-run space
- Want to be part of a clinic that’s thoughtful, supportive, and growing
Essential skills:
- Confidence using Outlook, booking systems, and basic IT tools
- Strong organisation and multitasking
- Professionalism, discretion and attention to detail
Desirable (but not essential):
- Experience in a clinic, private healthcare, or wellness setting
- Knowledge of skincare, CQC standards or holistic health
- Interest in social media or wellness-focused events
Pay & Benefits:
- From £14.00/hour, depending on experience
- Pension contributions
- Pro-rated holiday
- Discounted treatments and skincare
- Paid training and development
- A calm, inspiring space where your role genuinely matters
This is a part-time role, minimum 16 hours per week, ideally spread over 3–4 days. Occasional evening or Saturday flexibility may be needed as the clinic grows.
To apply: Send your CV via LinkedIn or email neet@brandlinghealth.com with a short note on why this role appeals to you.
Clinic Coordinator employer: The Bespoke Clinic
Contact Detail:
The Bespoke Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered by The Bespoke Clinic. Understanding functional medicine, hormone support, and integrative skincare will help you engage more meaningfully during any conversations or interviews.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've created positive experiences for customers or clients in previous roles. This will demonstrate your ability to be the warm, welcoming face that patients expect.
✨Tip Number 3
Research the latest trends in wellness and skincare. Being knowledgeable about current practices and products can set you apart and show your genuine interest in the field.
✨Tip Number 4
If you have experience with social media or event support, think of ways you could contribute to the clinic's marketing efforts. Presenting ideas on how to enhance their online presence could make a great impression.
We think you need these skills to ace Clinic Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Clinic Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Note: When writing your cover note, express your genuine interest in the role and the clinic's mission. Mention specific aspects of the job that appeal to you, such as the patient-facing nature or the focus on wellness.
Highlight Relevant Experience: In your CV, emphasise any previous experience in healthcare, wellness, or customer service roles. Showcase your organisational skills and ability to manage multiple tasks, as these are crucial for the Clinic Coordinator position.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover note. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at The Bespoke Clinic
✨Show Your Warmth
As a Clinic Coordinator, you'll be the first point of contact for patients. Make sure to convey your warmth and friendliness during the interview. Practice a welcoming smile and a calm tone, as this will reflect how you would interact with patients.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss your experience with managing schedules, bookings, and follow-ups. You might even want to bring examples of how you've successfully organised tasks in previous roles.
✨Express Your Interest in Health and Wellness
The Bespoke Clinic values a genuine interest in health and wellness. Share your passion for these areas during the interview. Whether it's personal experiences or professional knowledge, showing enthusiasm can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and multitasking. Prepare for scenarios where you might need to manage multiple patient inquiries or resolve conflicts. Think of specific examples from your past experiences that demonstrate your problem-solving skills.
