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- Tasks: Welcome patients, manage bookings, and ensure a serene clinic experience.
- Company: The Bespoke Clinic is a private wellness space in Newcastle, focusing on functional medicine and skincare.
- Benefits: Earn from £14/hour, enjoy discounted treatments, and receive paid training.
- Why this job: Join a supportive team in a calm environment where your role truly matters.
- Qualifications: Strong organisation skills and a genuine interest in health and wellness are essential.
- Other info: Part-time role with flexibility; ideal for students seeking meaningful work.
The Bespoke Clinic is a private, CQC-registered space in Newcastle specialising in functional medicine, hormone support, and integrative skin care. This is more than a receptionist or admin role — you’ll be the first smile our patients see and the lasting impression they leave with. You’ll take ownership of the patient journey from first enquiry to follow-up, creating a seamless, serene, and personal experience every time.
What you’ll be doing:
- Welcoming patients and managing calls, emails & video appointments
- Organising bookings, reminders, and patient follow-ups
- Ordering stock, monitoring supplies and expiry dates
- Liaising with labs and supplement companies — ordering tests, chasing results
- Taking payments and keeping records up to date
- Managing patient recalls and outstanding admin tasks
- Preparing treatment rooms and ensuring everything is ready for appointments
- Maintaining high standards of cleanliness and infection control
- Recommending supplements, skincare or treatments where appropriate
- Occasionally supporting events, social media or marketing
You’ll thrive in this role if you:
- Are warm, organised and calm under pressure
- Communicate clearly and kindly with patients and colleagues
- Have a genuine interest in health, wellness, or skincare
- Are happy working both independently and as part of a small team
- Take pride in the details and in creating a beautiful, well-run space
- Want to be part of a clinic that’s thoughtful, supportive, and growing
Essential skills:
- Confidence using Outlook, booking systems, and basic IT tools
- Strong organisation and multitasking
- Professionalism, discretion and attention to detail
Desirable (but not essential):
- Experience in a clinic, private healthcare, or wellness setting
- Knowledge of skincare, CQC standards or holistic health
- Interest in social media or wellness-focused events
Pay & Benefits:
- From £14.00/hour, depending on experience
- Pension contributions
- Pro-rated holiday
- Discounted treatments and skincare
- Paid training and development
- A calm, inspiring space where your role genuinely matters
This is a part-time role, minimum 16 hours per week, ideally spread over 3–4 days. Occasional evening or Saturday flexibility may be needed as the clinic grows.
To apply:
Send your CV via LinkedIn or email neet@brandlinghealth.com with a short note on why this role appeals to you.
Clinic Coordinator employer: The Bespoke Clinic
Contact Detail:
The Bespoke Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered at The Bespoke Clinic. Understanding functional medicine, hormone support, and integrative skincare will help you engage more meaningfully during any conversations with the team or in interviews.
✨Tip Number 2
Showcase your organisational skills by preparing a mock schedule for patient appointments. This demonstrates your ability to manage bookings and follow-ups effectively, which is crucial for the Clinic Coordinator role.
✨Tip Number 3
Highlight any experience you have in patient-facing roles, even if it's not directly in healthcare. Emphasising your communication skills and ability to create a welcoming environment can set you apart from other candidates.
✨Tip Number 4
If you have knowledge of CQC standards or holistic health, be sure to mention it. Even if it's not essential, showing that you are informed about the industry can demonstrate your genuine interest in the role and the clinic's mission.
We think you need these skills to ace Clinic Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Clinic Coordinator role. Emphasise your organisational abilities, communication skills, and any experience in healthcare or wellness settings.
Craft a Personal Note: In your application, include a short note explaining why this role appeals to you. Be genuine and express your interest in health, wellness, and skincare, as well as your desire to contribute to a calm and supportive clinic environment.
Highlight Relevant Skills: Clearly outline your confidence with IT tools, booking systems, and your ability to multitask. Mention any experience you have with patient-facing roles or in a clinic setting, even if it's not essential.
Proofread Your Application: Before submitting, double-check your CV and personal note for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Clinic Coordinator position.
How to prepare for a job interview at The Bespoke Clinic
✨Show Your Warmth
As a Clinic Coordinator, you'll be the first point of contact for patients. Make sure to convey your warmth and friendliness during the interview. Practice a welcoming smile and a calm tone, as this will reflect how you would interact with patients.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss your experience with managing schedules, bookings, and follow-ups. You might even want to share specific examples of how you've successfully handled multiple tasks in a previous role.
✨Express Your Interest in Health and Wellness
The Bespoke Clinic values candidates who have a genuine interest in health, wellness, or skincare. Be ready to talk about why these areas matter to you and how they align with your personal and professional goals.
✨Prepare Questions About the Role
Show your enthusiasm and engagement by preparing thoughtful questions about the clinic and the role. Ask about the team dynamics, patient care philosophy, or opportunities for professional development. This demonstrates your commitment to being part of their supportive environment.
