At a Glance
- Tasks: Manage and coordinate events, ensuring top-notch service and maximising revenue.
- Company: Join Surrenne, a luxury Members' Club in Knightsbridge focused on wellbeing.
- Benefits: Enjoy competitive salary, family-friendly policies, and health support.
- Other info: Opportunities for career growth and memorable experiences await you.
- Why this job: Be part of a transformative experience in a stunning new venue.
- Qualifications: Experience in event management and excellent organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Dedicated to longevity and wellbeing, Surrenne is a private Members' Club in Knightsbridge.
Discover modern rituals to awaken true transformation and elevate you to a new state of being, across four floors of immersive health, fitness and beauty services.
Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing, brought to you by Maybourne in Spring 2024.
The Maybourne is proud to introduce a new architectural landmark to London.
The final project designed by the late Lord Richard Rogers, The Emory will be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate.
Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 61 contemporary suites set over nine floors.
As an
Events & Groups Manager , you will ensure and develop in an organised and planned manner, effective management and efficient, courteous service of all Events areas, ensuring the highest standards of quality and presentation whilst acting within the departmental budgetary and policy requirements.
Main duties and responsibilities
- Ensure that Events revenue is maximized wherever possible, assisting the Head of Events & Groups with the annual budget process and completing the weekly forecasts.
- Maintain and check the correct laid down billing and accounting procedures.
- Undertake weekly regular checks and action plans on revenue; variances recognized and acted upon.
- Assist the Head of Events, in conjunction with the Executive Chef and General Manager, an Events price structure for all banquet and special arrangements, to ensure company and hotel profit margins are met.
- Action and co-ordinate all detailed function arrangements promptly (e. g. equipment hire flowers).
- control and carry out the follow up system on previous bookings together with cancelled bookings.
- Follow up all enquiries with great efficiency and maximum speed to maximize conversions to definite bookings.
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies, including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Recognition and Career Development
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Events & Groups Manager in London employer: The Berkeley
Join Kellan Group, a dynamic employer in Bristol, where we offer flexible shifts and competitive pay for chefs of all levels. Our vibrant work culture promotes diversity and equal opportunities, allowing you to thrive in various exciting venues while enjoying the benefits of weekly pay and immediate starts. With ongoing bookings and a supportive team, you'll find ample opportunities for growth and a rewarding culinary experience.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Groups Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Berkeley. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Berkeley
Don't be shy about reaching out to The Berkeley directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events & Groups Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Berkeley and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Berkeley
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!