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- Tasks: Lead engaging learning programmes and enhance service quality at a luxury hotel.
- Company: Join The Berkeley & The Emory, a symbol of modern British luxury in a prime London location.
- Benefits: Enjoy competitive pay, flexible family policies, wellness support, and exclusive discounts.
- Why this job: Be part of a vibrant culture focused on personal growth and exceptional guest experiences.
- Qualifications: Experience in a similar role within a 5-star luxury environment is preferred.
- Other info: Opportunities for career progression and memorable employee experiences await you.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an exceptional Learning & Development Manager to join our Human Resources department at The Berkeley & The Emory.
With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed The Berkeley Bar & Terrace, and The Berkeley Café.
As a Learning & Development Manager, you will be responsible for:
- Facilitating learning and development programmes within The Berkeley & The Emory and across the Maybourne.
- Promoting learning and development at The Berkeley & The Emory both internally and externally, on and off the job and for employees within the Hotel.
- Driving service and quality standards through targeted solutions.
- Assisting with the design and delivery of training programmes and departmental specific training initiatives.
- Design and delivery of creative and impactful short training sessions within the departments.
Successful candidates will:
- Provide intuitive service, with absolute understanding of our guests' needs to support departments to create exceptional service experiences that result in lasting memories.
- Demonstrate genuine dedication to The Berkeley & The Emory and show a commitment to consistent quality in our product and service.
- Have immaculate personal presentation.
- Have ideally worked within a similar role within a 5* luxury environment.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability: Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support: Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
- Cycle to Work.
- Wellbeing & Social Champions.
- Volunteering opportunities.
- Recognition and Career Development: Referral Scheme Introduce a Star where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences: Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.).
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Learning & Development Manager employer: The Berkeley
Contact Detail:
The Berkeley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Manager
✨Tip Number 1
Network with professionals in the hospitality and learning & development sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the role and potentially refer you.
✨Tip Number 2
Research The Berkeley & The Emory's current training programmes and initiatives. Understanding their approach to learning and development will help you tailor your discussions during interviews and demonstrate your genuine interest in their operations.
✨Tip Number 3
Prepare to showcase your experience in delivering impactful training sessions. Think of specific examples where you've successfully improved service standards or employee performance through your training efforts, as this aligns closely with the job requirements.
✨Tip Number 4
Familiarise yourself with luxury service standards and trends in the hospitality industry. Being knowledgeable about what sets a 5-star experience apart will allow you to speak confidently about how you can contribute to maintaining those standards at The Berkeley & The Emory.
We think you need these skills to ace Learning & Development Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Learning & Development Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in learning and development, particularly in luxury environments. Use specific examples to demonstrate your achievements and impact in previous roles.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for the role and the company. Mention specific aspects of The Berkeley & The Emory that resonate with you and explain how you can contribute to their learning and development initiatives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at The Berkeley
✨Showcase Your Passion for Learning
As a Learning & Development Manager, it's crucial to demonstrate your enthusiasm for fostering growth and development. Share specific examples of how you've successfully implemented training programmes in the past and how they positively impacted the team or organisation.
✨Understand the Company Culture
Research The Berkeley & The Emory's values and culture before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to their commitment to exceptional service and quality standards.
✨Prepare Creative Training Ideas
Since the role involves designing impactful training sessions, come prepared with innovative ideas that could enhance employee learning experiences. Think about how you can tailor these ideas to fit the luxury environment of The Berkeley & The Emory.
✨Demonstrate Immaculate Presentation
Given the emphasis on personal presentation in a 5* luxury environment, ensure you dress appropriately and present yourself professionally. This will not only reflect your understanding of the brand but also set a positive tone for the interview.
