Doorman

Doorman

The Berkeley

A famous, elegant hotel with stunning views over Hyde Park and Knightsbridge, The Berkeley hotel combines 5 red star luxury, contemporary elegance and celebrity buzz, with sublime service and state-of-the-art facilities. The Berkeley forms part of the Maybourne Hotel Group which is Londons ultra-luxury hotel company and has been awarded Top 50 Great Places to Work in the UK by the Financial Times.

Role Description

As a Door Person at The Berkeley you will be creating the first and last impressions to all of our guests. You will welcome guests to the hotel and deliver outstanding customer service by assisting with knowledge of the local area and hotel in addition to arranging transportation for our guests.

At The Berkeley you will also have pleasure in providing a warm and personal welcome to our most regular guests and be able to recall and use their names.

Entry Requirements

We are looking for an enthusiastic, motivated individual who we anticipate will have worked in a similar role within the hospitality or travel and tourism industry. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

Other skills that will need to be demonstrated include:

• Strong customer care skills
• Ability to work under pressure
• Excellent attention to detail
• A high standard of personal presentation
• Confident, professional and welcoming personality

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Salary Sacrifice.
• Holiday Trading.
• Retail Discount.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
• Cycle to Work.
• Wellbeing & Social Champions.
• Volunteering opportunities.

Recognition and Career Development

• Referral Scheme Introduce a Star where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

AMRT1_UKCT