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- Tasks: Welcome guests and provide top-notch service in a stylish bar environment.
- Company: Join The Berkeley, a luxury hotel known for its modern British elegance.
- Benefits: Enjoy competitive pay, flexible policies, wellness support, and exclusive discounts.
- Why this job: Be part of a high-performing team delivering unforgettable experiences in a vibrant setting.
- Qualifications: Previous experience in a luxury hotel or similar role is preferred.
- Other info: Opportunities for career growth and memorable staff events await you!
A fantastic opportunity has arisen for an enthusiastic and motivated Waiter/ess to join the Berkeley Bar & Terrace team at The Berkeley. With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge, and the residential neighbourhood of Belgravia. Its signature experiences include the famed Berkeley Bar & Terrace and Blue Bar.
As a Waiter/ess you will be providing an excellent level of customer service in a professional and efficient manner in line with the department standards. Main responsibilities of the role include but are not limited to:
- Greet and make feel welcome all the guests walking in to the bar.
- Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
- Be fully conversant with all Bar menus and special offers, ensuring efficient communication is maintained at all times.
- Uphold and maintain standards at all times in line with the department standard of procedures.
- Ensuring that licensing laws, health and safety legislation is adhered to.
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
Successful candidates for the Waiter/ess opportunity will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service. We anticipate applicants will have worked in a similar role within a luxury hotel environment.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:
- Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Salary Sacrifice.
- Holiday Trading.
- Retail Discount.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- A dedicated team of Mental Health First Aiders & 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Cycle to Work.
- Recognition and Career Development
- Referral Scheme Introduce a Star where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across the Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar Waiter/ess employer: The Berkeley
Contact Detail:
The Berkeley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Waiter/ess
✨Tip Number 1
Familiarise yourself with The Berkeley's unique offerings and atmosphere. Understanding the bar's signature experiences and menu items will help you engage confidently with guests and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your previous roles. Highlight instances where you created memorable experiences for guests, as this aligns perfectly with the expectations of a Waiter/ess at The Berkeley.
✨Tip Number 3
Network within the hospitality industry, especially with those who have experience in luxury hotel environments. Personal connections can often lead to referrals or insider tips about the application process at The Berkeley.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview process. Being able to demonstrate your ability to handle various customer interactions on the spot will set you apart from other candidates.
We think you need these skills to ace Bar Waiter/ess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Bar Waiter/ess. Tailor your application to highlight relevant experience in customer service and working in a luxury environment.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of The Berkeley that appeal to you, such as its commitment to quality service and luxury experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality, particularly in luxury settings. Include specific examples of how you provided excellent customer service and contributed to a positive guest experience.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Berkeley
✨Know the Menu Inside Out
Familiarise yourself with the bar's menu and any special offers. Being able to discuss the drinks and food confidently will impress your interviewers and show your dedication to providing excellent service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've created memorable experiences for guests in previous roles. Highlight your ability to handle difficult situations with grace and professionalism, as this is crucial in a luxury environment.
✨Show Enthusiasm for the Role
Express genuine excitement about the opportunity to work at The Berkeley. Research the hotel's values and culture, and be ready to explain why you want to be part of their team and how you align with their standards.
✨Understand Health and Safety Regulations
Be prepared to discuss your knowledge of licensing laws and health and safety legislation relevant to the hospitality industry. This shows that you take your responsibilities seriously and are committed to maintaining high standards.
