An exciting opportunity for an experienced and hands-on Hotel Manager to lead the day-to-day operations of a busy hotel in Manchester. You will be responsible for delivering exceptional guest experiences, driving financial performance, maintaining high operational standards, and developing a motivated, high-performing team.
Key Responsibilities
- Lead all hotel operations, ensuring outstanding guest satisfaction and service standards.
- Drive revenue, profitability, budgeting, and cost control.
- Recruit, coach, and develop department managers and teams.
- Ensure compliance with health & safety, legal, and brand standards.
- Manage guest feedback and service recovery effectively.
- Work closely with sales and revenue teams to maximise occupancy and market share.
- Foster a positive, engaged, and performance-driven culture.
About You
- Previous Hotel Manager experience within a hotel environment.
- Strong commercial acumen with experience managing P&L, budgets, and labour costs.
- Proven track record of improving guest satisfaction and business performance.
- Passion for developing people and leading high-performing teams.
- Excellent communication, leadership, and problem-solving skills.
- Highly organised, resilient, and customer focused.
Success Measures
- Guest Satisfaction Scores
- Revenue & Profit Performance
- Team Engagement & Retention
- Brand & Compliance Audits
- Health & Safety Standards
This is an excellent opportunity for a commercially minded hospitality professional looking to lead a successful hotel and make a real impact on guest experience, team development, and overall business performance.
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Hotel Manager in Manchester employer: The Berkeley Scott Group
As a leading 5-star hotel in Glasgow, we pride ourselves on being an exceptional employer that values its team members. With a competitive salary, generous benefits including 33 days of annual leave, and discounts across our facilities, we foster a supportive work culture that encourages professional growth and development. Join us to lead a dedicated team in a dynamic environment where your contributions directly enhance the guest experience and drive our success.
