Job Title: Food & Beverage Supervisor About the Bentley Hotel The Bentley Hotel London, 5-star deluxe boutique hotel puts you in the heart of London's Kensington district in close proximity to some of London's most exclusive shopping houses, Royal Parks and museums. The Hotel perfectly captures London's mix of opulence and luxury. The interior exudes grandeur with all 64 rooms and suites fusing impeccable comfort with elegant style. Widely acclaimed as one of the grandest hotels in London. As Food & Beverage Supervisor, you will oversee all aspects of the hotel's bar operations, including team leadership, financial performance, service quality, and innovation. You'll set the tone for the guest experience, curate the atmosphere, and ensure each outlet operates efficiently, profitably, and in line with our 5-star standards. Key Responsibilities: Take full ownership of daily operations across all outlets. Be physically present on the floor during key service periods, leading from the front and supporting the team where needed. Coach, train, and develop team members on shift, ensuring consistency in service, presentation, and guest interaction. Foster a supportive, upbeat team environment where high morale and professionalism are standard. Ensure each guest receives a personal, engaging experience — anticipating needs, handling feedback, and going above and beyond. Monitor all aspects of bar performance — stock levels, cleanliness, preparation, and readiness through regular checks and real-time adjustments. Work closely with the Head of F&B and senior management to meet revenue goals and optimise operational efficiency. Manage team rotas, shift planning, and floor coverage to ensure seamless service delivery and effective labour control. Stay hands-on with inventory control, ordering, waste management, and stock rotation. Enforce licensing laws, health & safety policies, and all compliance requirements consistently. Collaborate on new menu development, drink launches, and regular updates based on guest feedback and industry trends. Support and execute bar events, seasonal activations, and promotions — actively driving footfall and engagement. Key Skills required: Minimum 4 years' hands-on experience in a Food & Beverage supervisor role within high-end or luxury venues. Proven ability to lead teams during live service while managing operations behind the scenes. Strong track record in guest satisfaction, team performance, and delivering results. Up-to-date knowledge of current beverage trends, classic and contemporary cocktails, wine and spirits. Knowledgeable in cocktails, spirits, wine, and bar service best practices. Comfortable using POS systems, stock platforms, and basic reporting tools. Flexibility to work evenings, weekends, and public holidays as required. Company Benefits: · Competitive Salary Package · 28 Days Annual Leave (including Bank Holidays) · Complimentary meal on duty · Staff Rates and Discounts across the Hotels (Subject to Availability) · Work Place Pension Scheme Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Bentley Hotel is an equal opportunities employer. Due to the high volume of applicants, we will only respond to candidates with suitable experience. TPBN1_UKCT
Food & Beverage Supervisor employer: The Bentley Hotel
The Bentley London is an exceptional employer, offering a luxurious work environment in the heart of Kensington, where you can thrive as a Spa Therapist. With a strong focus on employee growth and development, we provide comprehensive training and opportunities to enhance your skills while working alongside a dedicated team in a prestigious 5-star setting. Enjoy competitive benefits, a supportive work culture, and the chance to be part of a renowned hotel that values excellence and customer satisfaction.
