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- Tasks: Lead services supporting young people in building independence and finding secure homes.
- Company: The Benjamin Foundation, dedicated to making a difference in young people's lives.
- Benefits: Competitive pay, generous holiday, pension plan, and employee assistance programme.
- Why this job: Make a real impact while helping young people thrive and succeed.
- Qualifications: 5+ years in managing supported accommodation and leading teams.
- Other info: Flexible working across Norfolk and Suffolk with opportunities for personal growth.
The predicted salary is between 40000 - 60000 £ per year.
Join to apply for the Multi-Service Manager – Housing role at The Benjamin Foundation
The Benjamin Foundation is looking for a dynamic Multi-Service Manager to help lead our Anchorage services across Great Yarmouth, Lowestoft, and Norwich. This is a unique opportunity to make a real difference in the lives of young people aged 18–30, helping them build independence and find a safe, secure place to call home.
- Full time, 37.25 hours per week
- Based in Great Yarmouth with various site across Norfolk and Suffolk
- £19.47 per hour plus car user allowance
- Employee Pension Plan, Generous Holiday Entitlement, Employee Assistance Program
The Multi-Service Manager will deliver an accountable, service, that supports young people in developing independent living skills and accessing education, training, and employment. They will also assist the Operations Manager and Director of Housing and Compliance in driving the strategic growth of the Anchorage project, ensuring it meets targets and remains financially stable
Main Duties
- To work flexibly across all Anchorage services depending on the needs of the service
- To lead on void management, taking a proactive approach at reducing void times
- Ensure the properties under our control are managed effectively and that legislative/ maintenance requirements are adhered to
- Maintain effective relationships with Landlords to high standards at all times
- Work in ways that actively promotes equality and diversity across the services with regard to both colleagues and young people
- Develop and maintain relationships with key agencies and ensure compliance with the statutory frameworks
- Promote the well-being of the young people
- To support with on call duties within reasonable limits to meet the needs of the service
- Undertake other duties as delegated or assigned commensurate with the level of this role
Qualifications
- A minimum of 5 years’ experience of managing supported accommodation
- A minimum of 5 years’ service managing a team, with ability to lead and manage a team effectively
- Good ICT skills, including the ability to input information and formulate reports from a database
- Excellent communication and interpersonal skills
- Problem-solving skills and the ability to work under pressure
- Experience in the charity sector is a plus
- Commitment to the mission and values of The Benjamin Foundation & adopting the Nurtured Heart Approach
- Driver\’s License & Access to a vehicle for work
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Multi-Service Manager - Housing employer: The Benjamin Foundation
Contact Detail:
The Benjamin Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Service Manager - Housing
✨Tip Number 1
Network like a pro! Reach out to people in the housing and charity sectors, especially those connected to The Benjamin Foundation. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and mission. Show us how your experience aligns with their goals, especially in supporting young people and promoting independence.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past where you’ve tackled challenges in managing teams or supported accommodation. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Benjamin Foundation.
We think you need these skills to ace Multi-Service Manager - Housing
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Multi-Service Manager role. Highlight your experience in managing supported accommodation and leading teams, as this will show us you’re the right fit for our mission.
Showcase Your Skills: Don’t forget to emphasise your ICT skills and problem-solving abilities. We want to see how you can effectively manage properties and support young people, so give us examples of how you've done this in the past.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what drives you to work with young people and contribute to their independence. Share your passion!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at The Benjamin Foundation
✨Know Your Stuff
Make sure you understand the role of a Multi-Service Manager and the specific needs of young people aged 18-30. Familiarise yourself with The Benjamin Foundation's mission and values, and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead and manage a team effectively. Think about situations where you've successfully motivated others or resolved conflicts, as these will demonstrate your capability to handle the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios related to void management or maintaining relationships with landlords, and outline how you would approach these challenges.
✨Highlight Your Commitment to Diversity
The Benjamin Foundation values equality and diversity, so be prepared to discuss how you've promoted these principles in your previous roles. Share specific examples of how you've created inclusive environments for both colleagues and young people.