At a Glance
- Tasks: Deliver exceptional customer service and underwrite new business with a focus on sustainability.
- Company: Join Ansvar, part of Benefact Group, a top-rated employer committed to making a difference.
- Benefits: Enjoy competitive salary, hybrid working, generous bonuses, and extensive health benefits.
- Why this job: Make a real impact in the insurance sector while supporting charitable causes.
- Qualifications: Cert CII qualified with a proven track record in customer service and stakeholder management.
- Other info: Be part of a diverse, inclusive culture that values your growth and contributions.
Ansvar, who are proudly part of Benefact Group, are looking for a Senior Underwriter to join our Brighton office. Your role will be to deliver exceptional customer service as part of the underwriting team, supporting Ansvar\’s \”right first time\” approach. Why join us? Join a collaborative and inclusive culture that\’s committed to making a difference and building a more sustainable future. Ranked amongst the UK\’s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.
What you\’ll be doing
- Develop, negotiate and profitably underwrite new business within own authority and in line with Ansvar strategy
- Provide embedded underwriting support at partner and customer sites if required
- Plan, prioritise and manage individual work to deliver agreed objectives and meet SLA\’s to deliver exceptional customer service
- Act as referral point for the team providing coaching and training in an appropriate time frame
- Use the appropriate method of communication (telephone, face to face) to support Ansvar’s right first time approach in order to maintain successful Internal and External relationships
- Act on individual audit results and agreed action plans within agreed deadlines to improve own performance
- Understand and operate within regulatory framework and identify and elevate any risks to the business
- Identify complaints, act upon them and resolve in line with company policy
- Conduct audits and provide feedback, coaching and training as appropriate
- Provide team manager support as and when required
- Manage a defined caseload
Qualifications
- Cert CII
- Qualified Dip CII or commitment to achieve within an agreed timescale
- Market, Industry and Company knowledge
- A proven track record of delivering exceptional customer service
What makes you stand out
- Experience of acting as a coach within a commercial environment
- Experience of effective stakeholder management within a commercial environment
Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure.
Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK\’s number one corporate donor, with strategic objectives in place to double the Group\’s size. We believe it\’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We welcome applications from everyone. If you need any additional support during the recruitment process, let us know.
Benefits
- A competitive salary – let\’s discuss it
- Hybrid working
- Group Personal Pension – up to 12% employer contribution
- Generous annual bonus scheme between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
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Contact Detail:
The Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Underwriter Ansvar UK Brighton and Hove
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ansvar through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Ansvar's values and mission. Show how your experience aligns with their commitment to exceptional customer service and making a positive impact in the community.
✨Tip Number 3
Practice your communication skills! Since the role involves stakeholder management, being able to articulate your thoughts clearly and confidently will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Ansvar team.
We think you need these skills to ace Senior Underwriter Ansvar UK Brighton and Hove
How to prepare for a job interview at The Benefact Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially in relation to the third sector. Understand Ansvar's unique approach and how they support charities. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight situations where you resolved complaints or improved processes, as this aligns with Ansvar's commitment to a 'right first time' approach.
✨Be Ready to Coach
Since the role involves acting as a referral point for the team, think about times you've successfully coached or trained others. Be ready to discuss your coaching style and how you can help elevate team performance.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, their sustainability initiatives, or how they measure success in underwriting. This shows your interest in not just the role, but also in being part of their mission to make a difference.