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- Tasks: Manage credit control, maximise cash collection, and minimise bad debt.
- Company: Benefact Group, a unique international financial services organisation with a charitable ethos.
- Benefits: Competitive salary, hybrid working, generous bonuses, and extensive health benefits.
- Why this job: Join a supportive team and make a real impact on financial performance.
- Qualifications: Experience in credit control and strong negotiation skills required.
- Other info: Inclusive culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Benefact Group are looking for a Credit Controller to join our Gloucester office. As Credit Controller you will provide an effective professional credit control service to the business, maximising performance and effectively contributing to company goals.
Responsibilities:
- Maintain up to date worksheets to provide performance figures and effectively manage collection activity to maximise cash collection and minimise bad debt in line with KPI's.
- Communicate and liaise with internal and external contacts, providing a prompt and accurate service to maximise efficiency and to meet cash collection and overdue targets. The telephone is the main tool.
- Produce Regional reports highlighting credit performance results and key issues.
- Promptly and accurately escalate credit issues as appropriate to Group Credit Risk Manager, GCM Team Leader, BDM or Credit Agency Administrator in respect of problem accounts to minimise the potential for bad debt.
- Deliver accurate MI within defined timescales.
- Produce appropriate documentation to be used in both internal and external settings ensuring quality is in line with requirements.
Experience:
- Experience in a credit control role, preferably in the financial services industry.
- Effective negotiation skills utilised with brokers, customers, underwriters and BDM's.
- Effective relationship building with intermediaries and customers.
- Familiar with direct debit collections by BACS.
- Certificate in Credit Management or level 3 Diploma in Credit Management.
The Group Credit Management team offer a unique opportunity to deal with both our Direct and Intermediary Customers, providing valuable support across the Group and ensuring cash flow remains maximised for the benefit of our group values. We are looking for a self-motivated, adaptable individual to join our friendly and supportive team.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
Benefits:
- A competitive salary - let's discuss it
- Hybrid working
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
Credit Controller in Gloucester employer: The Benefact Group
Contact Detail:
The Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services industry, especially those who might know someone at Benefact Group. A friendly chat can sometimes lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for that phone call! Since the telephone is your main tool, practice your pitch. Be ready to discuss your experience in credit control and how you can help maximise cash collection. Confidence is key!
✨Tip Number 3
Show off your negotiation skills! Think of examples where you've successfully negotiated with brokers or customers. This will demonstrate your ability to build relationships and handle credit issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly and supportive team at Benefact Group.
We think you need these skills to ace Credit Controller in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, especially in financial services, and showcase those effective negotiation skills we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your adaptability and self-motivation, and how you can contribute to our goals at Benefact Group.
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your ability to liaise with both internal and external contacts. Use clear and concise language in your application to reflect this skill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our friendly and supportive team!
How to prepare for a job interview at The Benefact Group
✨Know Your Numbers
As a Credit Controller, you'll need to be comfortable with performance figures and cash collection metrics. Before the interview, brush up on key performance indicators (KPIs) relevant to credit control. Be ready to discuss how you've managed collections in the past and any specific results you've achieved.
✨Master the Art of Communication
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively liaised with internal and external contacts. Think about times when your negotiation skills made a difference in resolving issues or improving cash flow.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you handle problem accounts. Think of specific instances where you escalated issues appropriately and the outcomes of those situations. This will demonstrate your ability to minimise bad debt and contribute positively to the company's goals.
✨Emphasise Your Adaptability
Benefact Group values self-motivated and adaptable individuals. Share examples from your previous roles that highlight your flexibility and willingness to learn. Whether it's adapting to new systems or handling unexpected challenges, showing that you're open to change will resonate well with the interviewers.
