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- Tasks: Prepare renewal schedules, negotiate quotes, and handle claims efficiently.
- Company: Join Lycetts Insurance Brokers, part of Benefact Group, in a supportive team.
- Benefits: Enjoy a competitive salary, pension contributions, annual bonuses, and generous leave.
- Why this job: Make a difference in a collaborative culture while building your career.
- Qualifications: Insurance experience preferred, with strong customer service and negotiation skills.
- Other info: Be part of a top-rated company committed to sustainability and community.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- To prepare renewal schedules and contact client prior to renewal within compliance manual timescales
- Negotiate alternative quotes – prior to renewal dates – where appropriate
- Deal with all documentation, invoices, credit notes, etc. ensuring a smooth and trouble-free renewal for the client
- Handle claims efficiently and within regulatory timescales
- Foster good relations with insurance companies
- Operate an effective credit control system and report as required.
Qualifications
- Insurance experience (preferably in a broking role), and preferably with experience in the equine and/or property sectors.
- Knowledge of farm, equine establishments and associated liabilities, motor and household insurance products and companies.
- Experience in obtaining quotes and placing business.
- Good confident customer skills – both written & oral.
- Good negotiating skills and the ability to build good relationships with both clients and insurers/underwriters.
- Good organisational ability.
- Sound knowledge of FCA requirements within a broking role.
Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Account Handler to join our Marlborough office.
Our Lycetts Marlborough-based team specialises in bloodstock, equine, private client, farm and estate insurance. From the world of bloodstock and racing, on the flat and over jumps, to the leisure horse owner, from the equine sports of eventing, dressage and show jumping to all levels of polo, we can cover all equine disciplines in respect of their related property, liability and personal insurance requirements.
This opportunity is well‑suited to someone who thrives in an office‑based environment and enjoys working collaboratively within a small, supportive team. Our Marlborough office is home to around 10 dedicated colleagues who value teamwork and a friendly, professional atmosphere.
Why join us? Join a collaborative and inclusive culture that\’s committed to making a difference and building a more sustainable future. Ranked amongst the UK\’s top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.
We believe it\’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We welcome applications from everyone.
Benefits
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years\’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.
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Account Handler employer: The Benefact Group
Contact Detail:
The Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those with experience in equine and property sectors. A friendly chat can lead to insider info about job openings that might not even be advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA requirements and the specific insurance products mentioned in the job description. Show us you know your stuff, and you'll impress the hiring team!
✨Tip Number 3
Practice your negotiation skills! Role-play scenarios where you negotiate quotes or handle claims. This will help you feel more confident when discussing your abilities during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our friendly team at Lycetts.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Handler role. Highlight your insurance experience, especially in broking and any specific knowledge of equine or property sectors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Don't forget to mention your customer service skills and your ability to build relationships with clients and insurers.
Showcase Your Organisational Skills: In the insurance world, being organised is key. Make sure to highlight any experiences where you've successfully managed documentation, invoices, or claims. We love seeing examples of how you've kept things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be part of a process that values your application from the get-go. Plus, we can't wait to meet you!
How to prepare for a job interview at The Benefact Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of insurance products, especially in the equine and property sectors. Be ready to discuss specific policies and how they relate to the responsibilities listed in the job description.
✨Show Off Your Negotiation Skills
Prepare examples of past negotiations you've handled, particularly those that led to successful outcomes. This will demonstrate your ability to negotiate alternative quotes and foster good relationships with clients and insurers.
✨Demonstrate Your Organisational Skills
Think of ways you've effectively managed documentation and claims in previous roles. Highlight your organisational abilities during the interview to show you can handle the paperwork and compliance aspects of the job smoothly.
✨Be a Team Player
Since the role involves working within a small team, be prepared to discuss how you collaborate with others. Share examples of how you've contributed to a positive team environment and supported your colleagues in achieving common goals.
