Youth Programmes Officer in Islington, Norfolk

We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime.

You will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, ensuring they operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.

• Programme Delivery: Deliver the Trust's anti-knife crime workshops to Primary, Secondary, PRU, AP and adult groups, following a set curriculum whilst adapting to meet the needs of the group. Ensure the Trust's programmes are delivered to a high standard and guided by the user experience by dealing with comments, feedback and complaints promptly.
• Programme Design: Collect, input and analyse survey data and work with the operations team to influence programme design and innovation. Contribute to the Trust's continual development and assist with the development and delivery of new programmes, projects, and special events.
• Workshop Coordination: Conduct the day-to-day logistical coordination of workshops across two sites. Act as a point of contact for enquiries and bookings, ensuring all pre-visit information is captured. Proactively seek out and maintain positive relationships with key stakeholders such as teachers and other practitioners. Administer the Trust's internal CRM and bookings systems to keep records accurate and up to date and generate reports as necessary. Assist the Head of Programmes with training, induction and ongoing monitoring of freelance facilitators and actors.

• Experience & Qualifications: Significant experience of delivering workshops, education, or training to diverse groups of young people in an informal setting. Experience of managing challenging behaviour and working with young people who have additional needs or SEN. Experience of managing or coordinating multiple people and streams of work. Experience of carrying out administrative duties, following processes and using a variety of online systems.
• Skills & Knowledge: A skilled educator, with the ability to empower and educate young people to achieve ambitious learning outcomes. Knowledge of knife crime and/or youth violence in London. Knowledge of best practice of facilitation/teaching techniques that maximise engagement, participation, and inclusivity when working with young people.
• Key Attributes & Values: Passionate about making a difference, with a commitment to developing evidence-based interventions to prevent knife crime and improve outcomes for young people. Collaborative and professional, able to work effectively with colleagues and partners, acting with integrity and maintaining confidentiality.

• Flexible working opportunities where possible.
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years' service, respectively).
• Enhanced sick pay.
• Contributory pension scheme.
• Cycle to work scheme with the Green Commute Initiative.
• Personal development opportunities.

If you would like to apply for this role, please submit a CV and supporting statement, outlining how you fulfil the person specification for this role. Applications close: Wednesday 3rd June 2026. Interview schedule: 1st stage, 5th June 2026 (virtual); 2nd stage, Week of 8th June 2026 (in person).