Supervisor

Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and create memorable experiences.
  • Company: The Bell Inn, a historic gem in the Cotswolds with a vibrant atmosphere.
  • Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
  • Why this job: Join a fun, loyal team and grow your career in the hospitality industry.
  • Qualifications: Passion for customer service and team training, with leadership skills.
  • Other info: Access to career pathways and ongoing development opportunities.

The predicted salary is between 24000 - 36000 £ per year.

The Bell Inn sits proudly on the periphery of Stow-on-the-wold, one of the gems in the Cotswolds. Steeped in history, the town is the perfect location from which to explore both the stunning countryside and charming towns around every corner. The Inn is approximately 350 years old; we aim to provide the very best in offering great food and premium service at the Inn but take great care not to dilute any of its ancient characters. With fourteen beautifully decorated en suite bedrooms, we consider ourselves one of the leading Inns in the Cotswolds. The Inn boasts a rare front garden/terrace which is the perfect place to relax in Summer with a glass of rosé or you can sit by our log burner and warm up in the Winter with a pint of Young's ale.

We believe we are the perfect place for those looking for a role within the hospitality industry. I pride myself on giving my staff the best possible work-life balance and we play hard, work hard. There is tremendous loyalty within the team reflecting, I believe, a healthy and fun environment in which to work. We are always keen to look at new team members, so do drop us a line if you are interested and see for yourself what it is like to offer great guests the service, food, and experience they deserve.

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor, you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Supervisor employer: The Bell at Stow

The Bell Inn is an exceptional employer located in the picturesque Stow-on-the-Wold, offering a vibrant work culture that prioritises work-life balance and employee satisfaction. With access to career pathways, training opportunities, and generous benefits such as free meals and discounts, we foster a supportive environment where team loyalty thrives. Join us to be part of a dedicated team that delivers outstanding service while enjoying the charm of one of the Cotswolds' finest inns.
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Contact Detail:

The Bell at Stow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the Bell Inn and its vibe! Before you apply, pop in for a drink or a meal. This way, you can chat with the team and get a feel for the atmosphere. Plus, it shows your genuine interest in the place!

✨Tip Number 2

When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can showcase your enthusiasm for joining our team directly.

✨Tip Number 3

During interviews, be yourself! Share your passion for hospitality and how you can contribute to our team. We love candidates who can connect with customers and create memorable experiences.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and helps keep you on our radar as we make our decision.

We think you need these skills to ace Supervisor

Customer Service
Team Leadership
Training and Development
Communication Skills
Rapport Building
Shift Management
Safety Awareness
Passion for Hospitality
Career Commitment
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and creating memorable experiences for our guests.

Tailor Your Application: Make sure to customise your application to reflect the specific qualities we’re looking for in a Supervisor. Highlight your experience in training teams and building rapport with customers, as these are key to our success at The Bell Inn.

Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your writing. Share your story and what makes you excited about joining our team at The Bell Inn.

Apply Through Our Website: For the best chance of joining our fantastic team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!

How to prepare for a job interview at The Bell at Stow

✨Know the Inn Inside Out

Before your interview, take some time to research The Bell Inn and its history. Familiarise yourself with its offerings, from the food to the unique features like the front garden and log burner. This knowledge will show your genuine interest in the role and help you connect with the interviewers.

✨Showcase Your Customer Service Skills

As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations, as this will demonstrate your ability to lead a team in delivering top-notch service.

✨Emphasise Team Training and Development

Since the role involves training staff, be ready to discuss your approach to mentoring and developing team members. Share specific strategies you've used in the past to enhance team performance and ensure everyone is equipped to delight customers. This will align with their focus on ongoing development.

✨Express Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through during the interview. Talk about what drives you to work in this field and how you envision contributing to the success of The Bell Inn. A genuine passion can set you apart and resonate well with the interviewers.

Supervisor
The Bell at Stow
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