Deputy Manager

Deputy Manager

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
The Bell at Stow

At a Glance

  • Tasks: Lead a passionate team and ensure exceptional customer service in a stylish pub.
  • Company: The Bell Inn, a historic gem in the Cotswolds with a vibrant atmosphere.
  • Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
  • Other info: Enjoy a supportive work environment with great work-life balance.
  • Why this job: Join a fun team and grow your career in the hospitality industry.
  • Qualifications: Experience in hospitality and a passion for customer service.

The predicted salary is between 25000 - 30000 £ per year.

The Bell Inn sits proudly on the periphery of Stow-on-the-wold, one of the gems in the Cotswolds. Steeped in history, the town is the perfect location from which to explore both the stunning countryside and charming towns around every corner. The Inn is approximately 350 years old; we aim to provide the very best in offering great food and premium service at the Inn but take great care not to dilute any of its ancient characters.

With fourteen beautifully decorated en suite bedrooms, we consider ourselves one of the leading Inns in the Cotswolds. The Inn boasts a rare front garden/terrace which is the perfect place to relax in Summer with a glass of rosé or you can sit by our log burner and warm up in the Winter with a pint of Young's ale. We believe we are the perfect place for those looking for a role within the hospitality industry. I pride myself on giving my staff the best possible work-life balance and we play hard, work hard. There is tremendous loyalty within the team reflecting, I believe, a healthy and fun environment in which to work.

We are always keen to look at new team members, so do drop us a line if you are interested and see for yourself what it is like to offer great guests the service, food and experience they deserve.

What We Offer Our Deputy Managers:
  • Development towards General Manager - the majority of our GM appointments are internal
  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme
What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Deputy Manager employer: The Bell at Stow

The Bell Inn is an exceptional employer located in the picturesque Cotswolds, offering a vibrant work culture that prioritises work-life balance and employee satisfaction. With a strong focus on career development, including pathways to General Manager positions and access to training courses, we foster a supportive environment where team loyalty thrives. Enjoy unique benefits such as free meals, generous discounts, and the chance to work in a historic setting while delivering outstanding service to our guests.

The Bell at Stow

Contact Details:

The Bell at Stow Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager

Tip Number 1

Get to know the place! Before your interview, take a stroll around The Bell Inn and the surrounding area. Familiarising yourself with the vibe and the local community can give you a leg up in conversations and show your genuine interest in the role.

Tip Number 2

Show off your passion for hospitality! When chatting with the team, share your experiences and what excites you about working in this industry. We love to see enthusiasm and a proactive attitude, so let that shine through!

Tip Number 3

Ask questions that matter! During your discussions, don’t hesitate to ask about team dynamics, training opportunities, or how they maintain their high standards of service. This shows you’re serious about being part of the team and committed to growth.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our values and what we offer, making you even more prepared for the role.

We think you need these skills to ace Deputy Manager

Customer Service
Team Management
Leadership Skills
Motivation
Proactive Approach
Training and Development
Passion for Hospitality

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and creating memorable experiences for our guests.

Tailor Your CV:Make sure your CV is tailored to the Deputy Manager role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.

Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Share a bit about your journey in hospitality and what drives you.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at The Bell Inn!

How to prepare for a job interview at The Bell at Stow

Know the Inn Inside Out

Before your interview, take some time to research The Bell Inn. Familiarise yourself with its history, menu, and unique features. This will not only show your genuine interest but also help you connect your experience to their values and offerings.

Showcase Your Customer Service Passion

As a Deputy Manager, exceptional customer service is key. Prepare examples from your past roles where you went above and beyond for guests. Highlighting these experiences will demonstrate your commitment to providing top-notch service.

Emphasise Team Management Skills

The role requires strong leadership. Be ready to discuss your approach to team management, including how you motivate and train staff. Share specific instances where your leadership made a positive impact on team performance or guest satisfaction.

Ask Insightful Questions

Interviews are a two-way street. Prepare thoughtful questions about the pub's culture, team dynamics, and growth opportunities. This shows you're not just interested in the job, but also in how you can contribute to and grow with the team.