At a Glance
- Tasks: Lead a passionate team and ensure exceptional customer service in a stylish pub.
- Company: The Bell Inn, a historic gem in the Cotswolds with a vibrant atmosphere.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Great work-life balance and opportunities for career progression.
- Why this job: Join a fun, loyal team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Bell Inn sits proudly on the periphery of Stow-on-the-wold, one of the gems in the Cotswolds. Steeped in history, the town is the perfect location from which to explore both the stunning countryside and charming towns around every corner. The Inn is approximately 350 years old; we aim to provide the very best in offering great food and premium service at the Inn but take great care not to dilute any of its ancient characters. With fourteen beautifully decorated en suite bedrooms, we consider ourselves one of the leading Inns in the Cotswolds. The Inn boasts a rare front garden/terrace which is the perfect place to relax in Summer with a glass of rosé or you can sit by our log burner and warm up in the Winter with a pint of Young's ale.
We believe we are the perfect place for those looking for a role within the hospitality industry. I pride myself on giving my staff the best possible work-life balance and we play hard, work hard. There is tremendous loyalty within the team reflecting, I believe, a healthy and fun environment in which to work. We are always keen to look at new team members, so do drop us a line if you are interested and see for yourself what it is like to offer great guests the service, food and experience they deserve.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager in Cheltenham employer: The Bell at Stow
The Bell Inn is an exceptional employer located in the picturesque Cotswolds, offering a vibrant work culture that prioritises work-life balance and employee loyalty. With a strong focus on professional development, including pathways to General Manager roles and access to training courses, we ensure our team members thrive in their careers while enjoying benefits like free meals, generous holiday allowances, and discounts at our establishments. Join us to be part of a dedicated team that values exceptional service and creates memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Cheltenham
✨Tip Number 1
Get to know the place! Before your interview, pop by The Bell Inn and soak up the atmosphere. Chat with the staff if you can; it’ll give you a feel for the team culture and show your genuine interest.
✨Tip Number 2
Show off your passion for hospitality! When you’re chatting with the hiring team, share stories about your experiences in customer service. We love hearing how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you have ideas on how to enhance guest experiences or improve team dynamics, don’t hold back. We appreciate candidates who think outside the box and are eager to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our career pathways and training opportunities right there.
We think you need these skills to ace Deputy Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and creating memorable experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Deputy Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your skills!
Be Authentic:Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits well with our team culture, so being yourself can really help us get to know you better.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Bell at Stow
✨Know the Inn Inside Out
Before your interview, take some time to research The Bell Inn. Familiarise yourself with its history, menu, and unique features. This will not only show your genuine interest but also help you connect your experience to what they value in their service.
✨Showcase Your Customer Service Passion
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past roles where you went above and beyond for guests. Highlighting these experiences will demonstrate your commitment to creating memorable moments for customers.
✨Emphasise Team Leadership Skills
The role requires strong team management. Be ready to discuss your leadership style and how you've successfully trained or motivated teams in the past. Share specific instances where your approach led to improved performance or morale.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or future goals for The Bell Inn. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
