At a Glance
- Tasks: Serve guests with a smile, delivering food and drinks to their rooms.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community.
- Benefits: Earn £13.41 per hour, enjoy discounts, and access wellness programmes.
- Other info: Great career growth opportunities with training and development support.
- Why this job: Be part of an exciting team in a stunning resort environment.
- Qualifications: No experience needed; just bring your enthusiasm and can-do attitude!
The predicted salary is between 12 - 13 € per hour.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer.
The Brabazon Bar is the heart of our resort, serving light dishes and coffees during the morning, afternoon tea, and hand-crafted cocktails in the evening. The bar is home to live music during the weekend.
The on target earning potential for this role is £13.41 per hour, comprising a base hourly rate of £12.71 plus a qualified estimate of £0.70 gratuities per hour. The above rates include additional pay for late night hours, between 12am – 6am.
About the role
- Successful candidates will be required to work weekends, and the shifts will be from 11pm – 7:30am.
- Your duties include all those of a bartender and room service attendant.
- To welcome all guests in a polite and friendly manner.
- To deliver a great experience from beginning to end.
- To confidently talk about our menus, offer upsells and enthusiastically take orders from our guests.
- To proactively ensure that all their needs are met.
- To take orders and payments at rooms across the resort.
- Cleaning and good hygiene practices are a large part of this role.
About you
- Previous experience in a busy bar or restaurant would be preferred, but you don’t need experience to start your career with us at The Belfry Hotel and Resort.
- Our ideal candidate will be passionate about delivering a fantastic service to our guests.
- You enjoy engaging in conversation, talking about our products and the resort.
- You are a natural when it comes to selling.
- You are outgoing and enthusiastic.
- You have a can-do attitude and are proactive.
Belfry Benefits
- Learning & Development: We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus.
- We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers.
- We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth.
- Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling.
- Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans.
- With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms.
- Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
- We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events.
- Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family.
- Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work.
- We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
- We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification.
- The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife.
- We integrate ESG into everything we do, from charity initiatives to golf course maintenance.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success. If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Overnight Room Service Attendant in Sutton Coldfield employer: The Belfry
The Belfry Hotel & Resort is an exceptional employer, recognised as one of the top places to work in the hospitality industry. With a strong commitment to employee development through comprehensive training programmes and internal promotions, we foster a vibrant work culture that prioritises wellbeing and community engagement. Our stunning location, coupled with generous benefits such as discounted gym memberships, mental health support, and unique rewards, makes The Belfry an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Room Service Attendant in Sutton Coldfield
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on a job at The Belfry or can put in a good word for you.
✨Tip Number 2
Be ready to shine in interviews! Research The Belfry Hotel & Resort and its values. Show your enthusiasm for delivering fantastic service and how you can contribute to their vibrant team. Remember, they love outgoing and proactive candidates!
✨Tip Number 3
Practice your upselling skills! Since the role involves talking about menus and making recommendations, try role-playing with a friend. This will help you feel more confident when it comes to engaging with guests and ensuring they have a great experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at The Belfry, so keep an eye out for that perfect Overnight Room Service Attendant role!
We think you need these skills to ace Overnight Room Service Attendant in Sutton Coldfield
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the resort.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in hospitality or customer service, even if it’s just a little!
Show Off Your Passion:We love candidates who are passionate about delivering fantastic service. Share examples of how you've gone above and beyond for guests in the past, or how you plan to do so at The Belfry.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application straight into our system for review!
How to prepare for a job interview at The Belfry
✨Know the Resort Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its amenities, dining options, and recent renovations. This will not only impress your interviewers but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Showcase Your People Skills
As an Overnight Room Service Attendant, you'll be interacting with guests regularly. During the interview, highlight any previous experience where you've provided excellent customer service. Share specific examples of how you engaged with customers and ensured their needs were met, as this is crucial for the role.
✨Demonstrate Your Enthusiasm
The Belfry values a can-do attitude and enthusiasm. Make sure to express your passion for hospitality and your eagerness to be part of their vibrant team. A positive attitude can set you apart from other candidates, so let your personality shine through!
✨Prepare for Practical Scenarios
Expect to discuss how you would handle various situations that may arise during your shifts, such as dealing with difficult guests or managing multiple orders. Practising these scenarios beforehand will help you feel more confident and ready to tackle any challenges that come your way.
