Meeting & Events Team Leader in Sutton Coldfield

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer's Top 30 Best Places to Work. The base annual rate for this role is £27,064.70 per annum, plus service charge.

The Meeting & Events Team delivers conferences, banquets and events of every scale across the resort’s extensive event spaces. Working closely with sales, planning and operational teams, the department ensures that every event is executed seamlessly, with exceptional food and beverage service at its core. The team thrives in a fast-paced environment where attention to detail, teamwork and guest focus are essential to success.

• Lead the team during conferences, banquets and events.
• Support delivery of high service standards.
• Act as a role model for professionalism and guest service.
• Assist with training and onboarding of new team members.
• Support supervisors and managers during busy periods.
• Handle guest queries and feedback professionally.

• Previous experience in food and beverage or hospitality.
• Confidence supporting and guiding others on shift.
• Strong communication skills.
• Guest focused and service driven.
• Remain calm and organised in a fast-paced environment.

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential. Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.