At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable events and exceptional guest experiences.
- Company: Join the award-winning Belfry Hotel & Resort, a luxurious destination with a vibrant culture.
- Benefits: Enjoy competitive pay, mental health support, training opportunities, and discounts across the resort.
- Other info: Opportunities for career growth and a supportive community focused on sustainability.
- Why this job: Be part of an exciting transformation and make a real impact in a fast-paced environment.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest service.
The predicted salary is between 27064 - 27064 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer's Top 30 Best Places to Work. The base annual rate for this role is £27,064.70 per annum, plus service charge.
The Meeting & Events Team delivers conferences, banquets and events of every scale across the resort’s extensive event spaces. Working closely with sales, planning and operational teams, the department ensures that every event is executed seamlessly, with exceptional food and beverage service at its core. The team thrives in a fast-paced environment where attention to detail, teamwork and guest focus are essential to success.
Responsibilities- Lead the team during conferences, banquets and events.
- Support delivery of high service standards.
- Act as a role model for professionalism and guest service.
- Assist with training and onboarding of new team members.
- Support supervisors and managers during busy periods.
- Handle guest queries and feedback professionally.
- Previous experience in food and beverage or hospitality.
- Confidence supporting and guiding others on shift.
- Strong communication skills.
- Guest focused and service driven.
- Remain calm and organised in a fast-paced environment.
We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential. Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our AppreciationWe recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a DifferenceSustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our ValuesWorking here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Meeting & Events Team Leader in Sutton Coldfield employer: The Belfry
The Belfry Hotel & Resort is an exceptional employer, renowned for its commitment to employee wellbeing and professional growth. With extensive training opportunities through The Belfry Campus and a supportive work culture that values teamwork and guest service, employees thrive in a dynamic environment. Located in a stunning resort setting, staff enjoy generous benefits, including mental health support, discounts, and recognition programmes, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Team Leader in Sutton Coldfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Belfry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Belfry
Don't be shy about reaching out to The Belfry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Team Leader in Sutton Coldfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Belfry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Belfry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
