At a Glance
- Tasks: Deliver outstanding cleaning standards and create a welcoming atmosphere for guests.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community focused on growth.
- Benefits: Enjoy competitive pay, wellness programmes, discounts, and career development opportunities.
- Other info: Access to training, mental health support, and a commitment to sustainability.
- Why this job: Be part of a transformative resort and make a real impact on guest experiences.
- Qualifications: Housekeeping experience preferred; must be hardworking, positive, and detail-oriented.
The predicted salary is between 26500 - 27500 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300 luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer's Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
Housekeeping
Housekeeping at The Belfry Hotel & Resort make it their number one priority to deliver an outstanding, lasting impression to all guests visiting the Resort. Housekeeping consistently achieve our high standards in the rooms and public areas and have excellent attention to detail and pride in what they achieve.
Salary
The on target earning potential for this role is 12.71, plus tips.
About the role
As a Housekeeper you will be required to service guest bedrooms to a high standard. You will also be responsible for:
- Ensuring the highest level of cleaning standards are achieved
- Carrying out any additional deep clean or daily cleaning
- Liaising closely with the Housekeeping Manager & Supervisor on a daily basis
- Have pride and commitment in your area of work
About you
Experience in housekeeping is preferred and the ideal candidate will be hard working, a team player, positive, enthusiastic and organised. In addition to this you will:
- Have a flexible approach to work and shift patterns
- Be standards driven and be able to deliver
- Have an exemplary attention to detail
- Be able to deal with guest enquiries in a friendly manner, as you will be the face of the Housekeeping team around the resort.
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren't just words; they're the foundation of our culture and the essence of who we are. If you're seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Housekeeper - Sutton Coldfield employer: The Belfry
The Belfry Hotel & Resort is an exceptional employer, renowned for its commitment to employee wellbeing and development. With a vibrant work culture that prioritises teamwork and personal growth, staff enjoy extensive training opportunities, wellness programmes, and generous benefits, including discounts at the resort's facilities. Located in the picturesque Midlands, The Belfry not only offers a rewarding career in hospitality but also fosters a sense of community and sustainability, making it a truly inspiring place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Sutton Coldfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Belfry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Belfry
Don't be shy about reaching out to The Belfry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper - Sutton Coldfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Belfry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Belfry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
