At a Glance
- Tasks: Deliver top-notch customer service and support the dynamic Golf Academy experience.
- Company: Join The Belfry, a leading golf destination with a vibrant team culture.
- Benefits: Competitive pay, wellness support, career development, and generous discounts.
- Other info: Opportunities for growth and a commitment to sustainability and community impact.
- Why this job: Be part of an exciting golf environment and enhance player experiences.
- Qualifications: Passion for golf, strong communication skills, and a team-oriented mindset.
The predicted salary is between 12.71 - 12.71 £ per hour.
The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer's Top 30 Best Places to Work.
The Driving Range at the PGA National Golf Academy England is a cutting-edge golf destination where technology and passion for the game come together. Featuring a 35-bay Toptracer range and five high-tech studios equipped with the latest club-fitting and coaching technology, it delivers a truly world-class experience for golfers of all abilities. With over 6 million golf balls hit every year, the range buzzes with energy and activity. Our team plays a crucial role in bringing this experience to life, supporting everything from ball collection and customer service to professional golf coaching and precision club fitting. It's a dynamic environment for anyone who loves golf and creating memorable guest experiences.
Salary
The salary for this role is 12.71 per hour, plus tips.
Key Responsibilities:
- Deliver excellent customer service at the Golf Academy desk, handling bookings, payments, and enquiries
- Ensure smooth day-to-day running of the driving range, including opening/closing procedures
- Operate and maintain ball collection equipment to keep full stock available
- Promote academy services and upsell to maximise revenue
- Follow all procedures, health & safety guidelines, and complete required checklists
- Maintain high standards of appearance, punctuality, and equipment care
- Support the wider team with additional tasks as needed
About you:
You will be a well-rounded team player, with a can-do attitude and eye on the commercials. You will also have the following:
- A good working knowledge of golf equipment
- Strong analytical skills to assess swing dynamics and equipment needs
- Excellent communication and interpersonal skills for effective customer interaction
- Passion for golf and commitment to enhancing player performance
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Golf Academy Assistant - Sutton Coldfield employer: The Belfry
The Belfry is an exceptional employer, renowned for its commitment to employee wellbeing and development, as evidenced by our recognition in the Caterer's Top 30 Best Places to Work. Located in Sutton Coldfield, our state-of-the-art Golf Academy offers a dynamic environment where golf enthusiasts can thrive, supported by comprehensive training programmes and a strong focus on sustainability. With generous benefits, including mental health support, career progression opportunities, and a vibrant team culture, we ensure that our staff feel valued and empowered to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Academy Assistant - Sutton Coldfield
✨Get Active in Local Sports Circles
Dive into your local sports community! Join clubs, attend games, or volunteer for events. This not only gets you seen but helps you build contacts who might know of entry-level opportunities like the one at The Belfry for the Golf Academy Assistant - Sutton Coldfield.
✨Explore Internships and Volunteer Roles
Look out for internships or volunteer positions at local sports organisations—or even nearby universities with athletic programmes. These roles are perfect for making connections while snagging valuable experience before diving into that application for a role like Golf Academy Assistant - Sutton Coldfield with The Belfry.
✨Use Social Media Wisely
Follow sports management influencers and local teams on social media. Engage with their content and share your own insights on sports management. This way, you can start to build a presence and get noticed by potential employers like The Belfry.
✨Attend Sports Networking Events
Keep an eye on local sports networking events and conferences. These are golden opportunities to meet professionals in the field. Approach them casually, share your passion for sports, and who knows? You might just land that entry-level spot at The Belfry as a Golf Academy Assistant - Sutton Coldfield!
We think you need these skills to ace Golf Academy Assistant - Sutton Coldfield
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for an entry-level role in sports recreation management, it's super important to express your passion for sports. In your cover letter, share any personal experiences with sports or recreation activities—whether it's playing for a team or even organising local events. This not only highlights your enthusiasm but also shows that you're a great fit for the industry!
Highlight Relevant Experience and Skills:Even if you think you don't have a ton of experience, focus on any relevant volunteer work, internships, or part-time roles related to sports or recreation. If you've been involved in any community sports programmes or have run projects at school, mention these! Also, list skills like teamwork, event planning, and customer service that are vital in this field.
Tailor Your CV Effectively:Craft your CV to reflect skills specific to sports-recreation management. Highlight any certifications related to first aid, coaching, or sports management courses you've taken. Make sure to format it clearly, so it’s easy for the hiring team at The Belfry to see why you’re the perfect candidate for the Golf Academy Assistant - Sutton Coldfield position!
Enthusiasm Goes a Long Way:As you’re applying for an entry-level position, potential employers are keen to see your willingness to learn and grow in the role. Use your cover letter to convey your eagerness to gain hands-on experience within the sports field. Make sure to express your desire to contribute to the team at The Belfry and how you're excited to develop your skills in this role.
How to prepare for a job interview at The Belfry
✨Know Your Sports Inside Out
When it comes to sports and recreation management, it’s super important to show off your passion and knowledge of different sports and activities. Be prepared to chat about the latest trends in facilities management or event organisation, and how they relate to enhancing user experiences. It’s all about showing you’re tuned in to what’s hot in the sports world!
✨Bring Your Experience to the Table
Even as an entry-level candidate, you might have experience from volunteering, internships, or part-time jobs in sports environments! Bring this up in the interview and discuss how these experiences have prepared you for this role. It could be anything from event coordination to coaching—show them you’ve got practical skills!
✨Demonstrate Team Spirit
In sports management, team dynamics are key. Get ready to answer questions that evaluate your ability to work collaboratively. Think of examples where you’ve successfully worked in a team setting, solved conflicts, or promoted teamwork. This will demonstrate that you fit well into a collaborative environment at The Belfry.
✨Prepare Your Ideas for Innovation
Entry-level roles are your chance to shine with fresh ideas! Think about ways to enhance community engagement or improve programmes you’ve been involved with. Maybe you have an idea for a community sports initiative? Share it! Showing you can think creatively and bring new perspectives will impress your interviewers at The Belfry.
