At a Glance
- Tasks: Welcome guests, deliver exceptional service, and support event operations.
- Company: The Belfry Hotel & Resort, an award-winning destination with a vibrant team culture.
- Benefits: Competitive pay, tips, training opportunities, mental health support, and discounts.
- Other info: Opportunities for career progression and a supportive community.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Passionate about service, outgoing, confident in selling, and proactive.
The predicted salary is between 11 - 12 £ per hour.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work. The on target earning potential for this role is £11.80 - £12.71 per hour, plus tips.
The Meeting & Events Team delivers conferences, banquets and events of every size across the resort’s extensive event spaces. From large-scale corporate conferences and gala dinners to private celebrations and awards evenings, the team works collaboratively to ensure every detail is delivered seamlessly. Precision, flexibility and exceptional service are at the heart of everything they do, supporting unforgettable guest experiences.
About the role
- Welcoming all guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about menus and offering upsells enthusiastically
- Taking orders and proactively ensuring all guest needs are met
- Cleaning and maintaining high standards of hygiene
- Supporting event set-up, service and breakdown
- Working flexibly across events to support the smooth running of the operation
About you
- Our ideal candidate will be passionate about delivering fantastic service
- You enjoy engaging in conversation and talking about our products
- You are confident when it comes to selling
- You are outgoing and enthusiastic
- You have a proactive, can-do attitude
Belfry Benefits
- Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus.
- Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support.
- Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays.
- Making a Difference: Sustainability and community are at the heart of what we do. We are proud holders of Earthcheck, Green Tourism, and GEO certifications.
Our Values: Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Events Waiter in Sutton Coldfield employer: The Belfry
The Belfry Hotel & Resort is an exceptional employer, renowned for its commitment to employee wellbeing and development. With a vibrant work culture that prioritises teamwork and personal growth, staff benefit from extensive training opportunities, mental health support, and generous rewards for their contributions. Located in a stunning setting with luxurious amenities, employees enjoy a fulfilling career while being part of a community that values sustainability and making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Events Waiter in Sutton Coldfield
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Belfry Hotel & Resort, its facilities, and the events they host. This will help you engage confidently with guests and show your enthusiasm for the role.
✨Tip Number 2
Practice your upselling skills! Think about how you can suggest menu items or drinks in a friendly way. The more natural you make it, the better your chances of impressing during the interview.
✨Tip Number 3
Show off your personality! Being outgoing and enthusiastic is key for this role. During interviews, let your passion for delivering fantastic service shine through – it’s what they’re looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer at The Belfry.
We think you need these skills to ace Events Waiter in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm for the role and how you connect with our values. A friendly tone can make a big difference.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've delivered great service in the past, as this is key for us at The Belfry.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Events Waiter role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Belfry
✨Know the Venue Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, especially the event spaces and dining options. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your People Skills
As an Events Waiter, your ability to engage with guests is crucial. During the interview, be prepared to share examples of how you've provided excellent service in the past. Highlight your outgoing personality and enthusiasm for making guests feel welcome.
✨Demonstrate Your Flexibility
The role requires a proactive attitude and the ability to adapt to various situations. Be ready to discuss times when you've successfully handled unexpected challenges or changes during events. This will show that you're a team player who can keep things running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
