At a Glance
- Tasks: Manage employee relations cases and support team members with professional advice.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant and dynamic workplace.
- Benefits: Enjoy competitive salary, wellness support, and generous discounts across the resort.
- Other info: Opportunities for career progression and personal development await you.
- Why this job: Be part of a supportive team that values your growth and wellbeing.
- Qualifications: Experience in HR or employee relations with strong communication skills.
The predicted salary is between 27777 - 27777 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.
The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer's Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.
Salary
The salary for this role is 27,777 per annum, plus tips, based on a 25-hour working week.
The People Team
The People Team is at the heart of the Belfry, supporting our colleagues from the moment they join and throughout their career journey. They play a vital role in creating a positive culture, driving engagement, and ensuring every team member feels valued, supported, and inspired to succeed. From recruitment and onboarding to development, wellbeing, and employee relations, the People Team helps shape an environment where individuals and teams can truly thrive.
About the role
Following our recent expansion, we are recruiting for a brand-new role of an Employee Relations Advisor. Within this role, you will be the first point of contact for all ER matters across the resort, providing timely, consistent, and professional advice. You will play a key role in supporting People Advisors and managers, ensuring all cases are handled effectively, fairly, and in line with current legislation and company policies.
As an Employee Relations Advisor, your duties include:
- Managing a range of ER cases, including absence, disciplinaries, grievances, and performance issues
- Supporting and guiding People Advisors and managers through ER processes
- Ensuring all cases are managed in line with employment law and internal policies
- Maintaining accurate and detailed case records and documentation
- Identifying trends and providing insights to support proactive people management
- Supporting continuous improvement of ER processes and policies
About you
Our ideal candidate will:
- Have experience in an ER-focused or HR role with good working knowledge of employment legislation
- Be highly organised and able to manage multiple cases with strong attention to detail
- Communicate confidently and provide clear, practical advice
- Be confident supporting others and acting as a reliable point of contact
- Handle sensitive situations with professionalism, discretion, and fairness
- Be proactive, structured, and solutions-focused
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Employee Relations Specialist - Sutton Coldfield employer: The Belfry
The Belfry in Sutton Coldfield is an exceptional employer, offering a vibrant work culture that prioritises teamwork and professional growth. As a Deputy Head Greenkeeper, you will benefit from ongoing training, competitive salary, and unique perks like meal provisions and recognition rewards, all while working in a stunning environment that fosters both personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Specialist - Sutton Coldfield
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Belfry!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Belfry.
We think you need these skills to ace Employee Relations Specialist - Sutton Coldfield
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Belfry. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Belfry and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Belfry. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Belfry's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Belfry
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Belfry.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Belfry will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Belfry and how you would contribute to adapting HR strategies.
