At a Glance
- Tasks: Serve drinks and food, create memorable experiences for guests, and maintain high hygiene standards.
- Company: The Belfry Hotel & Resort, a luxurious destination with a vibrant atmosphere.
- Benefits: Hands-on training, wellbeing support, discounts, and opportunities for career progression.
- Other info: Be part of a supportive community focused on sustainability and making a difference.
- Why this job: Join a fun team, engage with guests, and be part of an award-winning resort.
- Qualifications: Passion for service, outgoing personality, and a proactive attitude.
The predicted salary is between 12 - 15 £ per hour.
Overview
The Belfry Hotel & Resort is an award‑winning destination featuring 450+ luxurious rooms and suites, vibrant restaurants and bars, versatile event and meeting spaces, and a relaxing leisure club and spa. The resort houses three exceptional golf courses, including the legendary Brabazon, and has recently undergone a major expansion and renovation with an investment of over £80 million, adding the Masters Suite, a new event space, and a state‑of‑the‑art leisure club.
About the Role
This position is a food and beverage assistant located at Sam’s Bar & Kitchen. Responsibilities include:
- Greeting guests with a polite and friendly manner
- Delivering a great experience from beginning to end
- Communicating confidently about menus and offering upsells enthusiastically
- Taking orders and proactively ensuring all guest needs are met
- Maintaining high standards of cleaning and hygiene practices
- Working across all areas within Sam’s and the driving range
- Providing assistance across any outlets in need to ensure the smooth running of the resort as a whole
About You
The ideal candidate will possess the following qualities:
- Passion for delivering fantastic service to guests
- Enjoyment of engaging in conversation about products and the resort
- Natural aptitude for upselling
- Outgoing and enthusiastic demeanor
- Can‑do attitude and proactive mindset
- Willingness to go above and beyond
- Ability to work individually and as part of a team
Belfry Benefits
We invest heavily in our people through:
- Hands‑on coaching, mentoring, and in‑house training supported by our online learning hub, The Belfry Campus
- Apprenticeships and nationally recognised qualifications across multiple roles
- LEAD development programme supporting progression from entry level to senior leadership
- Wellbeing support includes mental health counselling, life assurance, 24/7 GP access, health cash plans, menopause support, and tools such as Wagestream, Cycle2Work scheme, and discounted gym memberships.
- We recognise and reward our teams through the Belfry Awards, long‑service recognition, loyalty rewards, additional holidays, and generous discounts across the resort for you, friends, and family.
Making a Difference
Our sustainability and community initiatives are driven by Earthcheck, Green Tourism, and GEO certifications, with a focus on environmental stewardship and charitable fundraising.
Our Values
Working here means being part of a supportive, values‑driven community guided by the Belfry Beliefs: Make a Difference, Own Our Actions, Better Together, and Deliver Every Day. We are an equal‑opportunity employer committed to diversity and inclusion.
Bar Staff in Sutton Coldfield employer: The Belfry
The Belfry Hotel & Resort is an exceptional employer that prioritises the growth and wellbeing of its staff, offering extensive training through The Belfry Campus and opportunities for career progression via the LEAD development programme. With a vibrant work culture that values teamwork and individual contributions, employees enjoy generous benefits including mental health support, loyalty rewards, and discounts across the resort, all within a stunning location renowned for its luxurious amenities and commitment to sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff in Sutton Coldfield
✨Tip Number 1
Get to know the resort! Familiarise yourself with the menu and the different areas of Sam’s Bar & Kitchen. This way, when you chat with guests, you can confidently recommend dishes and drinks, making their experience even better.
✨Tip Number 2
Show off your personality! Being outgoing and enthusiastic is key in hospitality. Don’t be afraid to engage in conversation with guests; it’s a great way to build rapport and upsell those delicious menu items.
✨Tip Number 3
Be proactive! Always look for ways to assist your team and guests. Whether it’s helping out in another area or checking in on guests, showing that you’re willing to go above and beyond will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our amazing benefits and training opportunities right there, so you can see how we invest in our people.
We think you need these skills to ace Bar Staff in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your enthusiasm for delivering fantastic service and engaging with guests. A friendly tone can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Sam’s Bar & Kitchen. Highlight any relevant experience you have in food and beverage service, and don’t forget to mention your passion for upselling and creating memorable guest experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at The Belfry
✨Know the Venue
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, especially Sam’s Bar & Kitchen. This will help you speak confidently about the venue and show your genuine interest in being part of their team.
✨Showcase Your Service Skills
Since the role is all about delivering fantastic service, be prepared to share examples from your past experiences where you went above and beyond for guests. Highlight your ability to upsell and engage in conversation, as these are key qualities they’re looking for.
✨Emphasise Teamwork
The job requires working both individually and as part of a team. Be ready to discuss how you’ve successfully collaborated with others in previous roles. Mention any specific instances where teamwork led to a positive outcome, as this aligns with their value of 'Better Together'.
✨Bring a Can-Do Attitude
During the interview, let your enthusiasm shine through! A proactive mindset and a willingness to tackle challenges are essential for this role. Share stories that demonstrate your positive attitude and how you handle difficult situations with grace.
