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- Tasks: Join our Housekeeping team to ensure guest rooms shine with cleanliness and warmth.
- Company: The Belfry Hotel & Resort is an award-winning destination with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy flexible hours, wellness programmes, discounts, and opportunities for personal growth.
- Why this job: Be part of an exciting expansion while making a positive impact on guest experiences.
- Qualifications: Previous housekeeping experience preferred; must be enthusiastic, detail-oriented, and a team player.
- Other info: Join a community that values your growth and contributions in a supportive environment.
Supreme Housekeeper – Zero Hours – Sutton Coldfield*
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa.
Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year\’s Betfred British Masters.
Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team.
The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking a new and exciting chapter in our history.
The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state-of-the-art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests.
That\’s why we were named in the 2024 Caterer\’s Top 30 Best Places to Work, as well as Springboard\’s 2024 Best Employer.
So, join us on our journey as we unveil a new and unparalleled resort.
- HOUSEKEEPING*
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas.
With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
- Salary*
The on target earning potential for this role is 12.67 hourly rate, compromising of a base hourly rate of 12.21 plus a qualified estimate of 0.46 gratuities per hour
- About the role*
As a Supreme Housekeeper you will be required to service guest bedrooms to a high standard
You will also be responsible for :
To ensure the highest level of cleaning standards are achieved
To carry out any additional deep clean or daily cleaning
To liaise closely with the Housekeeping Manager & Supervisor on a daily basis
To have pride and commitment in your area of work
- About you *
Experience in housekeeping is preferred and the ideal candidate will be hard working, a team player, positive, enthusiastic and organised.
In addition to this you will :
Have a flexible approach to work and shift patterns
Be standards driven and be able to deliver
Have an exemplary attention to detail
Be able to deal with guest enquiries in a friendly manner as you will be the face of the housekeeping team around the resort
- Belfry Benefits*
- Learning & Development*
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus.
We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.
We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
- Wellness*
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth.
Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling.
Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance.
With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness.
Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
- Showing our appreciation*
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events.
Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family.
Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work.
We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
- Making a difference*
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification.
The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife.
We integrate ESG into everything we do, from charity initiatives, raising over 20,000 last year, to golf course maintenance.
We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
- Our Values*
Working here is more than \’just a job\’ : we are a community that values each individual\’s contribution and growth, whilst supporting each other\’s success – regardless of department or role.
Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren\’t just words; they\’re the foundation of our culture and the essence of who we are.
If you\’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
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Supreme Housekeeper - Zero Hours - Sutton Coldfield employer: The Belfry
Contact Detail:
The Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supreme Housekeeper - Zero Hours - Sutton Coldfield
✨Tip Number 1
Familiarise yourself with The Belfry's values and mission. Understanding their commitment to community, sustainability, and team growth will help you align your responses during interviews and show that you're a good cultural fit.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles. Be ready to discuss specific examples of how you've maintained high standards of cleanliness and dealt with guest enquiries positively.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to different shift patterns. Since this is a zero-hours position, showing that you're open to various working hours can make you a more attractive candidate.
✨Tip Number 4
Prepare questions about the training and development opportunities available at The Belfry. This shows your eagerness to grow within the company and take advantage of their learning resources.
We think you need these skills to ace Supreme Housekeeper - Zero Hours - Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant housekeeping experience and skills. Emphasise your attention to detail, teamwork, and any previous roles that required a high standard of cleanliness.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at The Belfry Hotel & Resort and how your values align with theirs.
Showcase Relevant Skills: In your application, clearly outline your skills that match the job description, such as flexibility in shift patterns, ability to handle guest enquiries, and commitment to high cleaning standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at The Belfry
✨Showcase Your Attention to Detail
As a Supreme Housekeeper, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your meticulousness made a difference in guest satisfaction or cleanliness standards.
✨Demonstrate Team Spirit
The role requires collaboration with the Housekeeping Manager and other team members. Share instances where you successfully worked as part of a team, highlighting your ability to communicate and support your colleagues.
✨Emphasise Your Flexibility
With zero hours contracts, flexibility is key. Be ready to explain how you can adapt to varying shift patterns and your willingness to take on different tasks as needed, showcasing your commitment to the team's success.
✨Prepare for Guest Interaction Scenarios
Since you'll be the face of the housekeeping team, think about how you would handle guest enquiries or complaints. Practising polite and professional responses will help you convey your friendly approach during the interview.
