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- Tasks: Drive membership sales and create an exceptional experience for new members.
- Company: Join The Belfry, an award-winning resort with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy wellness programmes, discounted gym memberships, and access to mental health support.
- Why this job: Be part of an exciting expansion while contributing to a community-focused and sustainable environment.
- Qualifications: Target-driven, engaging, and passionate about health and fitness; teamwork is key!
- Other info: Opportunities for growth through training and internal promotions await you!
The predicted salary is between 24000 - 34000 £ per year.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year's Betfred British Masters. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Leisure team at The Belfry Hotel & Resort look after the perfect place to keep fit and stay active with some of the best fitness equipment and facilities in the area. Our expert team are always on hand to welcome our guests and provide fitness advice, personal training sessions and fitness classes.
The on target earning potential for this role is £34,000, compromising of a base salary of £30,000 plus a qualified estimate of £1,500 gratuities, plus £2,500 commission.
This role is responsible for driving new membership sales and delivering a best-in-class sales experience for prospective members. The Leisure Club Sales Manager will lead proactive sales campaigns, manage incoming enquiries, convert leads, and build strong relationships to ensure membership growth targets are achieved in line with the club's commercial strategy. The postholder will work closely with internal teams to ensure an aligned, high-quality member journey from enquiry through to onboarding.
About you:
- Target-driven with a proactive and positive mindset
- Naturally engaging and confident in building rapport with all personality types
- Passionate about health, fitness and wellbeing
- Collaborative, energetic and a strong team player
- Resilient and solution-oriented in the face of challenges
- To actively promote The Belfry in a professional and welcoming manner
- Represent the club with pride, integrity and professionalism in all interactions
- Contribute to a culture of continuous improvement across all areas of the leisure business
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Working here is more than 'just a job': we are a community that values each individual's contribution and growth, whilst supporting each other's success - regardless of department or role. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - aren’t just words; they’re the foundation of our culture and the essence of who we are.
If you’re seeking a place where you can contribute, grow, and have a lasting impact - then the Belfry Hotel & Resort is the place for you.
Leisure Sales Manager - Sutton Coldfield employer: The Belfry
Contact Detail:
The Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Sales Manager - Sutton Coldfield
✨Tip Number 1
Familiarise yourself with The Belfry's offerings, especially their leisure facilities and membership options. Understanding the unique selling points of the resort will help you engage confidently with potential members and demonstrate your passion for health and fitness.
✨Tip Number 2
Network with current employees or industry professionals who have experience in leisure sales. They can provide valuable insights into the role and the company culture, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how you've successfully driven membership growth in the past. Be ready to share specific examples that highlight your target-driven mindset and ability to build rapport with diverse personalities.
✨Tip Number 4
Showcase your enthusiasm for continuous improvement and collaboration. The Belfry values a team-oriented approach, so be prepared to discuss how you've contributed to team success and fostered a positive environment in previous roles.
We think you need these skills to ace Leisure Sales Manager - Sutton Coldfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the leisure or hospitality sectors. Emphasise any achievements related to membership growth or customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health, fitness, and wellbeing. Mention specific examples of how you've successfully driven sales in previous roles and how you align with The Belfry's values.
Highlight Team Collaboration: In your application, emphasise your ability to work collaboratively with internal teams. Provide examples of how you've contributed to a positive team environment and achieved common goals.
Showcase Your Proactive Mindset: Demonstrate your target-driven approach by including metrics or results from past sales campaigns. Highlight your resilience and solution-oriented attitude when facing challenges in sales.
How to prepare for a job interview at The Belfry
✨Show Your Passion for Health and Fitness
As a Leisure Sales Manager, it's crucial to demonstrate your enthusiasm for health, fitness, and wellbeing. Be prepared to share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this will resonate with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of specific examples from your past experiences where you successfully drove sales or improved customer satisfaction, and be ready to discuss these in detail.
✨Research The Belfry's Values and Culture
Familiarise yourself with The Belfry's core values and culture. Understanding their commitment to sustainability, community involvement, and employee wellbeing will help you align your answers with what they value most in their team members.
✨Demonstrate Your Team Player Attitude
The role requires collaboration with various internal teams. Highlight your experience working in team settings and how you contribute to a positive team dynamic. Share examples of how you've supported colleagues or worked together to achieve common goals.
