At a Glance
- Tasks: Deliver top-notch customer service and support the dynamic Golf Academy experience.
- Company: Join The Belfry, a leading golf destination with a vibrant team culture.
- Benefits: Enjoy competitive pay, mental health support, and career development opportunities.
- Other info: Great perks like discounts, free meals, and a commitment to sustainability.
- Why this job: Be part of an exciting golf environment and enhance player experiences.
- Qualifications: Passion for golf, strong communication skills, and a can-do attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state‑of‑the‑art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
The Driving Range at the PGA National Golf Academy England is a cutting‑edge golf destination where technology and passion for the game come together. Featuring a 35‑bay Toptracer range and five high‑tech studios equipped with the latest club‑fitting and coaching technology, it delivers a truly world‑class experience for golfers of all abilities. With over 6 million golf balls hit every year, the range buzzes with energy and activity. Our team plays a crucial role in bringing this experience to life, supporting everything from ball collection and customer service to professional golf coaching and precision club fitting. It’s a dynamic environment for anyone who loves golf and creating memorable guest experiences.
The salary for this role is £12.71 per hour, plus tips.
Key Responsibilities- Deliver excellent customer service at the Golf Academy desk, handling bookings, payments, and enquiries.
- Ensure smooth day‑to‑day running of the driving range, including opening/closing procedures.
- Operate and maintain ball collection equipment to keep full stock available.
- Promote academy services and upsell to maximise revenue.
- Follow all procedures, health & safety guidelines, and complete required checklists.
- Maintain high standards of appearance, punctuality, and equipment care.
- Support the wider team with additional tasks as needed.
You will be a well‑rounded team player, with a can‑do attitude and eye on the commercials. You will also have the following:
- A good working knowledge of golf equipment.
- Strong analytical skills to assess swing dynamics and equipment needs.
- Excellent communication and interpersonal skills for effective customer interaction.
- Passion for golf and commitment to enhancing player performance.
We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our AppreciationWe recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a DifferenceSustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our ValuesWorking here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Golf Academy Assistant employer: The Belfry
The Belfry is an exceptional employer, renowned for its commitment to employee wellbeing and development, as evidenced by its recognition in the Caterer’s Top 30 Best Places to Work. With a focus on hands-on coaching, career progression opportunities, and a supportive work culture, team members at the Golf Academy enjoy a dynamic environment that fosters both personal and professional growth. Located in a stunning resort setting, employees benefit from generous perks, including discounts, mental health support, and a strong emphasis on sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Academy Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Belfry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Belfry
Don't be shy about reaching out to The Belfry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Golf Academy Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Belfry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Belfry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
