F&B Outlet Manager - Sam\'s

Sams Clubhouse Outlet Manager

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this years Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.

We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterers Top 30 Best Places to Work, as well as Springboards 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

The Food and Beverage Department at the Belfry has four main outlets. The Ryder Grill Restaurant boasts 2 AA rosettes and offers a unique dining experience with its live theatre kitchen, serving up to 700 meals daily. Sam's Clubhouse caters to sports enthusiasts with a variety of dishes, accommodating up to 250 guests and serving 500 covers per day, including an outdoor patio during summer. Rocca's restaurant provides a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine. The Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea, and cocktails crafted by skilled mixologists throughout the day.

Salary

The on-target earning potential for this role is a £42,800 annual salary, comprising a base salary of £40,300 supplemented by an estimated £2,500 in gratuities per annum, ensuring a rewarding compensation package.

Sam's Clubhouse

As Sams Clubhouse Outlet Manager, you will take full ownership of the department, leading and inspiring your team to deliver consistently high operational standards, maximise revenue, and ensure an outstanding guest experience. You will drive business performance through proactive planning, financial management, and people development, creating a culture of excellence and continuous improvement.

You will also be responsible for

Leading, coaching, and developing your management and wider team to drive high performance and engagement
Analysing business performance and implementing strategies to improve revenue, guest satisfaction, and operational efficiency
Managing stock, budgets, and cost control in line with financial targets
Driving innovation, upselling, and identifying opportunities to enhance guest experience and profitability
Embedding a service-led culture and ensuring full compliance with all health, safety, and hygiene standards

About you

You will be an experienced food and beverage leader with a strong background in high-volume, 4-star hotel environments.
You will also have:
Proven ability to lead and inspire teams to deliver outstanding results
Commercial acumen with experience managing budgets and KPIs
A passion for hospitality, service excellence, and guest experience
Strong organisational and communication skills
A hands-on approach with high attention to detail and integrity

Belfry Benefits

Learning & Development

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.

Wellness

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.

Showing our appreciation

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.

Making a difference

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.

Our Values

Working here is more than just a job: we are a community that values each individuals contribution and growth, whilst supporting each others success – regardless of department or role. Our Belfry Beliefs Make a Difference, Own Our Actions, Better Together, and Deliver Every Day aren't just words; they're the foundation of our culture and the essence of who we are.

If you're seeking a place where you can contribute, grow, and have a lasting impact then the Belfry Hotel & Resort is the place for you.