F&B Outlet Manager - Sam\'s

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025, with a substantial investment in excess of £80 million.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterers Top 30 Best Places to Work, as well as Springboard's 2024 Best Employer.

The Food and Beverage Department at the Belfry has four main outlets:

• The Ryder Grill Restaurant boasts 2 AA rosettes and offers a unique dining experience with its live theatre kitchen, serving up to 700 meals daily.
• Sam's Clubhouse caters to sports enthusiasts with a variety of dishes, accommodating up to 250 guests and serving 500 covers per day, including an outdoor patio during summer.
• Rocca's restaurant provides a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine.
• The Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea, and cocktails crafted by skilled mixologists throughout the day.

The on-target earning potential for this role is a £42,800 annual salary, comprising a base salary of £40,300 supplemented by an estimated £2,500 in gratuities per annum.

As Sam's Clubhouse Outlet Manager, you will take full ownership of the department, leading and inspiring your team to deliver consistently high operational standards, maximise revenue, and ensure an outstanding guest experience. You will drive business performance through proactive planning, financial management, and people development, creating a culture of excellence and continuous improvement.

You will also be responsible for:

• Leading, coaching, and developing your management and wider team to drive high performance and engagement.
• Analysing business performance and implementing strategies to improve revenue, guest satisfaction, and operational efficiency.
• Managing stock, budgets, and cost control in line with financial targets.
• Driving innovation, upselling, and identifying opportunities to enhance guest experience and profitability.
• Embedding a service-led culture and ensuring full compliance with all health, safety, and hygiene standards.

You will be an experienced food and beverage leader with a strong background in high-volume, 4-star hotel environments. You will also have:

• Proven ability to lead and inspire teams to deliver outstanding results.
• Commercial acumen with experience managing budgets and KPIs.
• A passion for hospitality, service excellence, and guest experience.
• Strong organisational and communication skills.
• A hands-on approach with high attention to detail and integrity.

We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers.

We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling.

We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family.

We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry prioritises giving back to our local community and protecting wildlife.

Our values support each individual's contribution and growth, whilst supporting each other's success. If you're seeking a place where you can contribute, grow, and have a lasting impact then the Belfry Hotel & Resort is the place for you.