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- Tasks: Join us as an F&B Assistant, serving guests and ensuring a fantastic dining experience.
- Company: The Belfry is an award-winning hotel with luxurious amenities and a vibrant team culture.
- Benefits: Enjoy flexible hours, discounts, wellness programmes, and opportunities for personal growth.
- Why this job: Be part of an exciting expansion and contribute to a community-focused, sustainable resort.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Work in a dynamic environment with a chance to grow within the company.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year\’s Betfred British Masters. Whether you\’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there\’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That\’s why we were named in the 2024 Caterer\’s Top 30 Best Places to Work, as well as Springboard\’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
FOOD & BEVERAGE
The Food and Beverage Department at the Belfry has four main outlets. The Ryder Restaurant boasts 2 AA rosettes and offers a unique dining experience with its live theatre kitchen, serving up to 700 meals daily. Sam\’s Bar & Kitchen caters to sports enthusiasts with a variety of dishes, accommodating up to 250 guests and serving 500 covers per day, including an outdoor patio during summer. Rocca\’s restaurant provides a family-friendly atmosphere with Afternoon Teas and Mediterranean cuisine. The Brabazon Bar is a versatile meeting place offering light dishes, Afternoon Tea, and cocktails crafted by skilled mixologists throughout the day., As a food and beverage assistant, your duties include all those of a waiter or bartender:
To welcome all guests a polite and friendly manner
To deliver a great experience from beginning to end
To confidently talk about our menus, offer upsells and enthusiastically
To take orders from our guests and proactively ensure that all of their needs are met
Cleaning and good hygiene practices are a large part of this role
To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole., We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort\’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
The Ideal candidate will have experience working within a busy bar or restaurant, but this is not essential as we have a great team that will train you and give you all of the skills you need to be successful. If you do have previous experience that\’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are
o You are passionate about delivering a fantastic service to our guests
o You enjoy engaging in conversation, talking about our products and the resort
o You are a natural when it comes to up- selling.
o You are outgoing and enthusiastic
o You have a can-do attitude and are proactive
o You are willing to go above and beyond
o You are willing to work individually and as part of a team.
The on target earning potential for this role is £13.10 hourly rate, compromising of a base hourly rate of £12.21 plus a qualified estimate of £0.89 gratuities per hour
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F&B Assistant - Rocca\'s - Zero Hours employer: The Belfry
Contact Detail:
The Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Rocca\'s - Zero Hours
✨Tip Number 1
Familiarise yourself with the menu and offerings at Rocca's. Knowing the dishes and drinks inside out will help you engage confidently with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Practice your upselling techniques. Think of ways to suggest additional items or specials that complement the meals, as this is a key part of providing excellent service and enhancing the guest experience.
✨Tip Number 3
Showcase your personality during any interactions, whether in person or over the phone. Being outgoing and enthusiastic can set you apart from other candidates and demonstrate your fit for the vibrant team at The Belfry.
✨Tip Number 4
Research The Belfry's values and community initiatives. Understanding their commitment to sustainability and employee wellbeing can help you align your answers during interviews and show that you're a great cultural fit.
We think you need these skills to ace F&B Assistant - Rocca\'s - Zero Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any roles where you interacted with customers, took orders, or worked in a busy environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service. Mention specific skills that align with the role, such as upselling and teamwork, and show enthusiasm for working at The Belfry.
Highlight Relevant Skills: When detailing your experience, focus on skills that are crucial for the F&B Assistant role, like communication, cleanliness, and a proactive attitude. Use examples to demonstrate how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at The Belfry
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering excellent service during the interview. The Belfry values candidates who are passionate about creating memorable experiences for guests, so share any relevant experiences that highlight your commitment to customer satisfaction.
✨Know the Menu
Familiarise yourself with the menus of Rocca's and other outlets at The Belfry. Being able to confidently discuss the dishes and suggest upsells will demonstrate your readiness for the role and your interest in the food and beverage industry.
✨Emphasise Teamwork
The role requires working as part of a team, so be prepared to discuss your experiences in collaborative environments. Highlight instances where you contributed to a team's success or helped resolve conflicts, showcasing your ability to work well with others.
✨Demonstrate a Can-Do Attitude
During the interview, convey your proactive nature and willingness to go above and beyond. Share examples of how you've tackled challenges in previous roles or situations where you took the initiative to improve service or operations.
