At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join the Belfry Hotel & Resort, a community-focused workplace with strong values.
- Benefits: Enjoy competitive pay, discounts, free meals, and opportunities for professional growth.
- Other info: Be part of a sustainable community committed to making a difference.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in housekeeping and a passion for inspiring others.
The predicted salary is between 13682 - 14327 £ per year.
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
About the role
This role is contracted at 21 hours, working 3 days out of 7, with the approximate working hours being 2:30pm – 10:00pm.
Responsibilities:
- Ability to work as a Supreme Housekeeper, cleaning rooms to the highest standards as business requires.
- Hands-on approach to housekeeping – demonstrating, training, leading.
- People management – persuasive, inspiring and determined. Helping all team members achieve their full potential in their role.
- Monitoring and managing the Q – ensuring room readiness.
- Monitoring HSK back of house areas to ensure cleanliness and readiness at all times.
- Stock control and organisation across the blocks.
- Cleanliness of the block public spaces.
- Cleanliness of the guest rooms and corridors.
- Standards testing of the housekeeping line staff and regular quality checks of all areas.
- Assist with training of new and existing staff.
- Attend and lead departmental briefings.
- Communicate and work with other departments in the hotel.
The on-target earning potential for this role is a £14,327.04 annual salary, comprising a base salary of £13,682.76 supplemented by an estimated £644.28 in gratuities per annum, ensuring a rewarding compensation package.
About you:
- An experienced housekeeper who has had experience in working in a busy housekeeping department.
- An inspirational leader who develops your team and fosters excitement for delivering standards every day.
- Experienced in taking ownership over your department and achieving financial and guest targets.
- Able to develop strong relationships with your guests, team, and colleagues.
Belfry Benefits:
- Learning & Development: We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
- Showing our appreciation: We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
- Making a difference: We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values: Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Evening Housekeeping Supervisor employer: The Belfry
The Belfry in Sutton Coldfield is an exceptional employer, offering a vibrant work culture that prioritises teamwork and professional growth. As a Deputy Head Greenkeeper, you will benefit from ongoing training, competitive salary, and unique perks like meal provisions and recognition rewards, all while working in a stunning environment that fosters both personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Belfry. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Belfry
Don't be shy about reaching out to The Belfry directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Belfry and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Belfry
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
