Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Sales team to coordinate events and support bookings for weddings and corporate dinners.
- Company: The Belfry is a leading hotel and resort known for its exceptional service and stunning facilities.
- Benefits: Enjoy wellness programs, discounts, and opportunities for personal and professional growth.
- Why this job: Be part of an award-winning team and help create unforgettable experiences for guests.
- Qualifications: 2+ years in hotel sales, excellent communication skills, and a passion for customer service.
- Other info: Flexible hours with 40-hour work weeks, including 2 Saturdays per month.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this years Betfred British Masters. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there's a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterers Top 30 Best Places to Work, as well as Springboards 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Events Sales Team
The Belfry Hotel & Resort Sales Team recently won the miaList2021 Best Sales and Marketing Team, testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About you
The ideal candidate will have experience in a mid to large hotel sales team and possess excellent verbal & written communication skills.
In addition, you will be:
- Methodical – accurate & ability to work on own initiative, with outstanding attention to detail.
- Computer literate, with experience of hotel PMS. i.e. Delphi & Opera.
- Sales focused and enthusiastic, with excellent customer service skills.
- Flexible and capable of working well within a team.
About the Role
As a Banquet Sales Executive, you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained.
In this role you will be responsible for the booking and planning of Weddings, Social Events, and Corporate Dinners. You will be contracted for 40 hours per week, including 2 Saturdays per month.
You will also be responsible for:
- Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed
- Directly answering all incoming group enquiries/opportunities.
- Being the point of contact with the customer for all pre planning details.
- Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
- General call handling to discuss event details including using questioning techniques and handling objections
- Conducting face to face site visits/menu tastings and final detail calls
- Booking and attending client pre & post event meetings
- Always delivering exceptional customer service to all clients
- Building and maintaining client relationships
- Undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained
- Communication with the Meeting and Events team to create fantastic experiences
- Achieving individual and team conversion targets
- Arranging and conducting show arounds, showing The Belfrys facilities to their full potential
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than just a job: we are a community that values each individuals contribution and growth, whilst supporting each others success – regardless of department or role. Our Belfry Beliefs Make a Difference, Own Our Actions, Better Together, and Deliver Every Day aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact then the Belfry Hotel & Resort is the place for you
AMRT1_UKCT
Banqueting Sales Executive employer: The Belfry
Contact Detail:
The Belfry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banqueting Sales Executive
✨Tip Number 1
Familiarize yourself with The Belfry's unique offerings and recent renovations. Understanding the specifics of the new Masters Suite and how it enhances the guest experience will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of The Belfry to gain insights into the company culture and sales strategies. This can provide you with valuable information that you can reference in your conversations with the hiring team.
✨Tip Number 3
Prepare to discuss your previous experiences in hotel sales, particularly focusing on your successes in event coordination and customer relationship management. Be ready to share specific examples that demonstrate your skills and achievements.
✨Tip Number 4
Show your enthusiasm for the role by researching current trends in the hospitality industry, especially in banqueting and events. Being knowledgeable about market trends can impress the interviewers and show your commitment to the position.
We think you need these skills to ace Banqueting Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel sales, particularly focusing on your achievements in event coordination and customer service. Use specific examples that demonstrate your attention to detail and ability to work independently.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with hotel PMS systems like Delphi and Opera, and how your sales-focused mindset aligns with The Belfry's values and goals.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure your application is free of errors and clearly conveys your ideas. Consider including examples of how you've successfully managed client relationships in the past.
Highlight Team Collaboration: Emphasize your ability to work well within a team. Provide examples of past experiences where you collaborated with colleagues to achieve sales targets or enhance customer experiences, showcasing your flexibility and teamwork skills.
How to prepare for a job interview at The Belfry
✨Show Your Passion for Events
Make sure to express your enthusiasm for event planning and sales during the interview. Share specific examples of past events you've coordinated and how you contributed to their success.
✨Demonstrate Attention to Detail
Since the role requires outstanding attention to detail, prepare to discuss how you ensure accuracy in your work. Bring examples of how you've managed complex bookings or handled multiple inquiries simultaneously.
✨Highlight Your Communication Skills
Excellent verbal and written communication skills are crucial for this position. Be ready to showcase your ability to build relationships with clients and your experience in handling objections or difficult situations.
✨Familiarize Yourself with Hotel PMS
As the job mentions experience with hotel PMS like Delphi and Opera, make sure to brush up on these systems. If you have experience with similar software, be prepared to discuss how you can quickly adapt to new technologies.
