At a Glance
- Tasks: Ensure a safe environment for guests and staff while providing outstanding customer service.
- Company: Join The Belfry, a resort committed to safety and community.
- Benefits: Competitive salary, wellness support, career development, and generous discounts.
- Other info: Enjoy a supportive community focused on sustainability and personal growth.
- Why this job: Make a real difference in a vibrant environment while growing your career.
- Qualifications: SIA Badge Holder with hospitality security experience and strong interpersonal skills.
The predicted salary is between 31191 - 33117 € per year.
Security at The Belfry are responsible for ensuring the Resort is a safe and crime-free environment for team members and guests. The security team help to get any difficult situations under control in a timely manner. The security team work closely with all departments and with our guests, displaying outstanding customer service skills and organisational skills.
Salary
The on-target earning potential for this role is a £33,116.79 annual salary, comprising a base salary of £31,918.71 supplemented by an estimated £1,198.08 in gratuities per annum, ensuring a rewarding compensation package.
About the role
This role is contracted for 46 hours per week, made up of four 12-hour shifts, working 4 days in a 7-day period.
Responsibilities
- To provide a safe and crime-free environment for all clients, visitors and staff
- To liaise closely with the Head of Security about all issues and running of the department on a regular basis
- Maintaining accurate stock control and maintenance of security equipment
- To conduct/supervise crime investigations with the Head of Security
- To deputise in the absence of Head of Security
- To liaise with the police where appropriate on crime and crime prevention issues
- To carry out regular patrols in and around the hotel using Morse Watchman system
- To carry out staff searches, vehicle searches and locker searches
- Carry out door duties as and when required
- Attend any reported incidents and complete incident forms
- To ensure that the security department is conversant with and complies with all the bomb/fire evacuation procedures and responsibilities
- To ensure that the CCTV system is operated and controlled in accordance with current legislation
- In conjunction with the Head of Security, to conduct internal crime/discipline investigations where appropriate
- To ensure that the procedures in respect of drugs, i.e. recording, disposal, police involvement and hotel guests are complied with
About you
- SIA Badge Holder
- Background in Hospitality Security
- Confident to deal with a wide variety of situations
- Approachable and Reassuring
- Able to get along well with team as well as working independently
Belfry Benefits
- Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally-recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
- Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
- Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
- Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values-driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Supervisor employer: The Belfry - Security
At The Belfry, we pride ourselves on being an exceptional employer, offering a supportive and values-driven work culture that prioritises employee wellbeing and development. With comprehensive training programmes, career progression opportunities, and a commitment to sustainability, our team members enjoy a rewarding environment where they can thrive both personally and professionally. Additionally, our generous benefits package, including mental health support and discounts across the resort, ensures that our employees feel valued and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Belfry on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle difficult situations and showcase your customer service skills. We want to see that you can keep calm under pressure!
✨Tip Number 3
Dress the part! First impressions matter, especially in security. Show up looking sharp and professional to convey that you take the role seriously and are ready to represent The Belfry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supervisor role. Highlight your experience in security and customer service, as these are key for us at The Belfry. We want to see how you can contribute to creating a safe and welcoming environment!
Showcase Your Skills:Don’t forget to emphasise your organisational skills and ability to handle difficult situations. We love candidates who can demonstrate their problem-solving abilities and teamwork, so share specific examples from your past experiences!
Be Professional Yet Approachable:While we appreciate professionalism, we also value an approachable attitude. Use a friendly tone in your application to reflect the kind of person you are – someone who can connect with both guests and team members effortlessly.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Belfry - Security
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures. Familiarise yourself with common security challenges in hospitality settings, as well as the specific responsibilities outlined in the job description. This will show that you're serious about the role and understand what it takes to keep a safe environment.
✨Showcase Your Customer Service Skills
Since this role involves liaising with guests and team members, be prepared to discuss your customer service experience. Think of examples where you've successfully handled difficult situations or provided reassurance to others. Highlighting these skills will demonstrate that you can maintain a calm and approachable demeanour under pressure.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific security scenarios. Practice answering questions like, 'What would you do if you witnessed a theft?' or 'How would you manage a situation involving an aggressive guest?' This will help you articulate your thought process and decision-making skills during the interview.
✨Align with Company Values
Familiarise yourself with The Belfry's values and mission. Be ready to discuss how your personal values align with theirs, especially around making a difference and working together. Showing that you resonate with their beliefs will make you a more attractive candidate and demonstrate your commitment to the role.
