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- Tasks: Deliver exceptional guest service and create memorable dining experiences.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant and dynamic workplace.
- Benefits: Earn £13.41 per hour, enjoy free meals, discounts, and wellness support.
- Other info: Opportunities for career growth and personal development await you.
- Why this job: Be part of a passionate team in a stunning resort environment.
- Qualifications: Outgoing, enthusiastic, and eager to engage with guests.
The predicted salary is between 12 - 13 £ per hour.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
Salary
The on target earning potential for this role is £13.41 per hour, compromising of a base hourly rate of £12.71 plus a qualified estimate of £0.70 gratuities per hour.
About the role
Your duties will include:
- Taking orders and proactively ensuring guests’ needs are met
- Welcoming all guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about our menus and making recommendations
- Maintaining excellent cleanliness and hygiene standards at all times
About you
Our ideal candidate will:
- Be passionate about delivering outstanding guest service
- Enjoy engaging with guests and talking confidently about food, drinks, and the resort
- Be outgoing, enthusiastic, and approachable
- Have a positive, can-do attitude and be proactive in supporting the team
Belfry Benefits
Learning & Development
We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
F&B Assistant - Zero Hours in Sutton Coldfield employer: The Belfry - Roccas
Contact Detail:
The Belfry - Roccas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant - Zero Hours in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments, like the £80 million renovation. This shows you’re genuinely interested and helps you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you’d deliver outstanding guest service and engage with guests. The more comfortable you are, the more confident you’ll come across!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a guest-focused role like F&B Assistant. Show them you take pride in your appearance and are ready to represent The Belfry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and reinforces your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace F&B Assistant - Zero Hours in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for guest service shine through! We want to see that you’re genuinely excited about the role and the opportunity to be part of our vibrant team at The Belfry.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've delivered outstanding service or worked well in a team – it’ll make you stand out!
Be Personable: Remember, we’re all about creating memorable moments for our guests. Use a friendly tone in your application to reflect your outgoing personality. Show us that you can engage with guests and make them feel welcome right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at The Belfry - Roccas
✨Know the Resort Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its history, facilities, and recent renovations. This will not only impress your interviewers but also help you answer questions about why you want to work there.
✨Showcase Your Guest Service Skills
As an F&B Assistant, delivering outstanding guest service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for guest satisfaction and your proactive attitude.
✨Practice Menu Knowledge
Since you'll be confidently talking about menus, it’s essential to know them well. Review the types of food and drinks offered at Rocca’s and think about how you would recommend items to guests. This shows your enthusiasm and readiness for the role.
✨Embrace the Team Spirit
The Belfry values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, as this will align with their values of being 'Better Together'.