At a Glance
- Tasks: Welcome guests, deliver exceptional service, and support event operations.
- Company: The Belfry Hotel & Resort, an award-winning destination with a vibrant atmosphere.
- Benefits: Competitive pay, wellness support, career development, and generous discounts.
- Other info: Opportunities for growth and a supportive community focused on sustainability.
- Why this job: Join a dynamic team and create unforgettable experiences for guests.
- Qualifications: Passionate about service, confident in selling, and enthusiastic.
The predicted salary is between 11 - 12 £ per hour.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
Salary
The on target earning potential for this role is £11.80 - £12.71 per hour, plus tips.
The Meeting & Events Team
The Meeting & Events Team delivers conferences, banquets and events of every size across the resort’s extensive event spaces. From large-scale corporate conferences and gala dinners to private celebrations and awards evenings, the team works collaboratively to ensure every detail is delivered seamlessly. Precision, flexibility and exceptional service are at the heart of everything they do, supporting unforgettable guest experiences.
About the role
- Welcoming all guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about menus and offering upsells enthusiastically
- Taking orders and proactively ensuring all guest needs are met
- Cleaning and maintaining high standards of hygiene
- Supporting event set-up, service and breakdown
- Working flexibly across events to support the smooth running of the operation
About you
Our ideal candidate will be passionate about delivering fantastic service:
- You enjoy engaging in conversation and talking about our products
- You are confident when it comes to selling
- You are outgoing and enthusiastic
- You have a proactive, can-do attitude
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
F&B Assistant in Sutton Coldfield employer: The Belfry - Meetings & Events
The Belfry Hotel & Resort is an exceptional employer that prioritises the wellbeing and development of its team members, offering extensive training opportunities through The Belfry Campus and clear pathways for career progression. With a vibrant work culture that celebrates teamwork and recognises achievements, employees enjoy generous benefits including wellness support, discounts, and complimentary meals, all within a stunning resort setting that fosters both personal and professional growth.
Contact Details:
The Belfry - Meetings & Events Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be engaging with guests all day. Try role-playing with friends or family to boost your confidence in talking about menus and upselling. The more comfortable you are, the better your chances of impressing the interviewers.
✨Tip Number 3
Show off your enthusiasm! When you’re in the interview, let your passion for delivering fantastic service shine through. Share examples of times you've gone above and beyond for customers. This will demonstrate your proactive attitude and fit with their team culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on being part of The Belfry team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace F&B Assistant in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the hospitality industry. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the F&B Assistant role specifically. Highlight any relevant experience or skills that match what we’re looking for, like your ability to engage with guests or your passion for delivering fantastic service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Belfry!
How to prepare for a job interview at The Belfry - Meetings & Events
✨Know the Venue Inside Out
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, services, and recent renovations. This will not only impress your interviewers but also help you understand how you can contribute to their mission of delivering exceptional guest experiences.
✨Showcase Your Passion for Service
As an F&B Assistant, your enthusiasm for providing great service is key. Be prepared to share examples from your past experiences where you went above and beyond for guests. This will demonstrate your proactive attitude and commitment to creating memorable moments for customers.
✨Practice Upselling Techniques
Since the role involves confidently discussing menus and upselling, practice how you would recommend dishes or drinks. Think about what makes each item special and how to convey that excitement. This will show your potential employer that you’re ready to engage with guests and enhance their dining experience.
✨Embrace the Team Spirit
The Belfry values teamwork, so be ready to discuss how you work collaboratively with others. Share stories that highlight your ability to support colleagues during busy times or how you contribute to a positive team environment. This will align with their belief in being 'Better Together' and show you’re a great fit for their culture.
