At a Glance
- Tasks: Serve guests with a smile, take orders, and ensure a memorable dining experience.
- Company: Join the award-winning Belfry Hotel & Resort, known for luxury and exceptional service.
- Benefits: Enjoy competitive pay, wellness programmes, and opportunities for personal growth.
- Other info: Access to discounts, free meals, and a supportive community focused on your success.
- Why this job: Be part of a vibrant team in a stunning resort and make a real impact.
- Qualifications: Passion for guest service and a positive, can-do attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there’s a place for you in our vibrant team.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
Salary
The base annual rate for this role is £12.71 per hour, plus service charge.
About the role
- Taking orders and proactively ensuring guests’ needs are met
- Welcoming all guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about our menus and making recommendations
- Maintaining excellent cleanliness and hygiene standards at all times
About you
- Be passionate about delivering outstanding guest service
- Enjoy engaging with guests and talking confidently about food, drinks, and the resort
- Be outgoing, enthusiastic, and approachable
- Have a positive, can-do attitude and be proactive in supporting the team
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are.
Waiter / Waitress in Sutton Coldfield employer: The-Belfry-Hotel-
The Belfry Hotel & Resort is an exceptional employer, renowned for its commitment to employee wellbeing and development. With a vibrant work culture that prioritises teamwork and guest satisfaction, staff enjoy extensive benefits including wellness programmes, career advancement opportunities through in-house training, and a supportive environment that values individual contributions. Located in the picturesque Midlands, the resort offers a unique blend of luxury and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress in Sutton Coldfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The-Belfry-Hotel-. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The-Belfry-Hotel-
Don't be shy about reaching out to The-Belfry-Hotel- directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress in Sutton Coldfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The-Belfry-Hotel- and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The-Belfry-Hotel-
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
