At a Glance
- Tasks: Serve guests with a smile, take orders, and ensure a fantastic experience.
- Company: Join a vibrant resort team dedicated to guest satisfaction.
- Benefits: Earn up to £13.41 per hour with great perks like free meals and gym discounts.
- Other info: Enjoy flexible hours, on-the-job training, and opportunities for personal growth.
- Why this job: Perfect for night owls who love engaging with people and providing top-notch service.
- Qualifications: Experience in hospitality is a plus, but enthusiasm and a can-do attitude are key.
The predicted salary is between 12 - 13 € per hour.
About the role
The role requires working weekends and night shifts from 11pm – 7:30am.
Responsibilities include:
- All duties of a bartender and room service attendant
- Welcoming guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about menus, offering upsells and enthusiastically engaging guests
- Taking orders from guests and ensuring their needs are met
- Processing orders and payments for rooms across the resort
- Maintaining cleaning and good hygiene practices
About you
Previous experience in a busy bar or restaurant would be preferred, but training will be provided for new starters. We seek a candidate who...
- Enjoys engaging in conversation about our products and restaurant
- Is natural in selling
- Is outgoing and enthusiastic
- Has a can‑do attitude and is proactive
Salary and Hours
Hourly rate: £12.71 base plus £0.70 expected gratuities, with additional pay for late night hours (12am – 6am). Target earning potential: £13.41 per hour.
Benefits
- Learning & Development: on‑the‑job coaching, mentoring, in‑house training, and access to the online learning platform.
- Wellness: discounted gym memberships, wellness programmes, mental health support, counselling, life assurance, 24‑hour GP services, health cash‑plans, menopause support, Wagestream financial wellness tools, Cycle2Work scheme.
- Recognition: annual awards, long‑service recognition, extra holidays, and discounts at resort facilities.
- Transport and meals: free parking, subsidised taxi service, free meals during shifts.
Overnight Room Service Attendant in Sutton Coldfield employer: The-Belfry-Hotel-
Join our vibrant team as an Overnight Room Service Attendant, where you'll enjoy a supportive work culture that prioritises employee growth and well-being. With comprehensive training, wellness programmes, and recognition initiatives, we ensure that every team member feels valued and empowered to deliver exceptional guest experiences. Located in a dynamic resort environment, you will benefit from flexible hours, competitive pay, and a range of perks including free meals and discounted gym memberships.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Room Service Attendant in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the resort and its offerings. This will help you engage confidently with guests about the menu and upselling opportunities.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with guests, try role-playing with friends or family. The more comfortable you are chatting, the better you'll connect with guests during your shifts.
✨Tip Number 3
Be proactive! Show your can-do attitude by thinking ahead. If you notice something that needs doing, like restocking supplies or cleaning up, jump in and take care of it without being asked.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Overnight Room Service Attendant in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love candidates who are outgoing and enthusiastic, so don’t be afraid to show us your can-do attitude and how you engage with others.
Tailor Your Experience:Make sure to highlight any previous experience in a busy bar or restaurant. Even if you’re new to the scene, share any relevant skills or experiences that demonstrate your ability to connect with guests and handle orders efficiently.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff. This helps us see why you’d be a great fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Overnight Room Service Attendant position. Plus, it’s super easy!
How to prepare for a job interview at The-Belfry-Hotel-
✨Know the Menu Inside Out
Make sure you’re familiar with the menu and any specials. Being able to confidently discuss dishes and suggest upsells will show that you’re enthusiastic and knowledgeable, which is exactly what they’re looking for.
✨Show Off Your People Skills
Since this role involves engaging with guests, practice your conversational skills. Think of ways to make small talk and keep the conversation flowing. A friendly and outgoing attitude can really set you apart!
✨Demonstrate Your Can-Do Attitude
Prepare examples from your past experiences where you’ve gone above and beyond to meet customer needs. This will highlight your proactive nature and willingness to provide a great experience for guests.
✨Be Ready for Night Shift Questions
Since the role requires working late hours, be prepared to discuss your availability and how you handle working during the night. Showing that you’re comfortable with the schedule will reassure them that you’re a good fit.
