At a Glance
- Tasks: Maintain high-quality linen standards and ensure cleanliness throughout the resort.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant community focused on growth.
- Benefits: Enjoy competitive pay, wellness programmes, and opportunities for personal development.
- Other info: Work in a dynamic environment with a commitment to sustainability and community impact.
- Why this job: Be part of a team that values your contribution and supports your career journey.
- Qualifications: Ideal for those with experience in physical roles like manual labour or stockroom assistance.
The predicted salary is between 25000 - 30000 £ per year.
The Belfry Hotel & Resort is an award‑winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world‑class. Whether you're drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind‑the‑scenes operations, there's a place for you in our vibrant team.
The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state‑of‑the‑art leisure club and a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer.
Housekeeping
The Housekeeping team ensures every guest has an exceptional experience by maintaining impeccable cleanliness and presentation in guest rooms and public areas. With outstanding professionalism and attention to detail, they create a welcoming environment, leaving a lasting positive impression on resort visitors.
Salary
The hourly rate is £12.71, plus service charge.
About the role
This role is ideal for anyone with a background of working in a highly physical environment, e.g. Hospital Porter, Warehouse Operative, Manual Labourer, or a Stores Person / Stockroom Assistant.
Duties of the job include but are not limited to:
- Maintaining quality standards of linen
- Ensuring all used linen has been collected
- Ensuring all departments have the requested linen on a daily basis
- To check that the corridors and service rooms are clean and tidy
- Keep corridors free from linen, linen bags and linen skips
- Ensure fantastic customer service when in contact with guests around the resort
- Ensure the equipment rooms are at the standard set out by the Housekeeping management team
- Refill room condiments / room trollies at the end of the day
- Record linen in / out of the rooms allocated
- Be able to manage your time effectively
- Keep on top of the upkeep of the public areas throughout the Resort
- To keep on top of any administration relevant to the position and handed to the team leader on duty
- To attend all housekeeping team meetings
- You will be required to work weekends
Belfry Benefits
Learning & Development
We inspire and develop our team through on‑the‑job coaching & mentoring, in‑house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24‑hour GP services, and health cash‑plans, while our Menopause Support programme provides tailored assistance.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success – regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.
Linen Assistant in Sutton Coldfield employer: The-Belfry-Hotel-
The Belfry Hotel & Resort is an exceptional employer, recognised for its commitment to employee wellbeing and development, as evidenced by its accolades in the 2024 Caterer’s Top 30 Best Places to Work. With a vibrant work culture that prioritises personal growth through extensive training programmes and wellness initiatives, employees enjoy a supportive environment where their contributions are valued. Located in the picturesque Midlands, the resort offers unique benefits such as discounted leisure facilities, mental health support, and opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Assistant in Sutton Coldfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Belfry Hotel & Resort. Familiarise yourself with their values and recent developments, like the major renovations. This shows you’re genuinely interested and helps you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping roles. Think about how your previous experience as a Hospital Porter or Warehouse Operative can translate into the Linen Assistant position. We want you to feel confident when discussing your skills!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable. Even though the role is hands-on, first impressions matter. A neat appearance reflects your professionalism and respect for the opportunity at The Belfry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for joining the vibrant team at The Belfry!
We think you need these skills to ace Linen Assistant in Sutton Coldfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Linen Assistant role. Highlight any relevant experience you have in physical environments, like being a Hospital Porter or Warehouse Operative, and show us how your skills match what we're looking for.
Show Your Attention to Detail:Since this role is all about maintaining quality standards, let us see your attention to detail in your application. Mention specific examples where you've ensured cleanliness or organisation in previous jobs – we love that!
Express Your Team Spirit:We’re all about teamwork here at The Belfry! In your application, share experiences that demonstrate your ability to work well with others and contribute positively to a team environment. We want to know how you can help us create a welcoming atmosphere for our guests.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our vibrant team at The Belfry.
How to prepare for a job interview at The-Belfry-Hotel-
✨Know Your Linen
Familiarise yourself with the types of linen used in hotels and their care. Being able to discuss how you would maintain quality standards and ensure cleanliness will show your attention to detail, which is crucial for a Linen Assistant.
✨Demonstrate Team Spirit
The Belfry values teamwork, so be ready to share examples of how you've worked effectively in a team before. Highlighting your ability to collaborate and support colleagues will resonate well with the interviewers.
✨Customer Service Focus
Since you'll be interacting with guests, prepare to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers, as this aligns with the resort's commitment to exceptional service.
✨Time Management Skills
As a Linen Assistant, managing your time effectively is key. Be prepared to talk about how you prioritise tasks and handle busy periods. Providing examples of how you've successfully managed multiple responsibilities will demonstrate your organisational skills.
