Events Bartender — Guest Experience & Upsell in Sutton Coldfield

Events Bartender — Guest Experience & Upsell in Sutton Coldfield

Sutton Coldfield Entry level 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, serve drinks, and create unforgettable experiences at events.
  • Company: Join the award-winning Belfry Hotel & Resort, a vibrant and dynamic workplace.
  • Benefits: Enjoy competitive pay, wellness support, and career development opportunities.
  • Other info: Work in a fast-paced environment with clear pathways for career growth.
  • Why this job: Be part of an exciting team in a stunning resort with endless possibilities.
  • Qualifications: No experience needed; just bring your passion for great service and enthusiasm.

The predicted salary is between 25000 - 30000 £ per year.

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces, and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2024 & 2025 Caterer’s Top 30 Best Places to Work.

The Belfry Meetings and Events: The Meetings & Events team at The Belfry brings our stylish event spaces to life, hosting everything from intimate board meetings to grand weddings and large-scale corporate events. With a dedicated team of over 150 people ensuring every occasion runs seamlessly, delivering unforgettable experiences. Being part of this team means working in a fast-paced, dynamic environment where no two days are ever the same.

Salary: The base annual rate for this role is £12.71 per annum, plus service charge.

About the role: As a Meeting & Events Bar Assistant, your duties include all those of a waiter or bartender:

  • To welcome all guests in a polite and friendly manner
  • To deliver a great experience from beginning to end
  • To confidently talk about our drinks menus, offer upsells and enthusiastically engage with guests
  • Cleaning and good hygiene practices are a large part of this role
  • To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole

About you: You don’t need experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you and give you all of the skills you need to be successful. If you do have previous experience that’s great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are:

  • You are passionate about delivering a fantastic service to our guests
  • You enjoy engaging in conversation, talking about our products and the resort
  • You are a natural when it comes to selling
  • You are outgoing and enthusiastic
  • You have a can-do attitude and are proactive

Belfry Benefits:

  • Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
  • Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
  • Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
  • Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values: Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.

Events Bartender — Guest Experience & Upsell in Sutton Coldfield employer: The-Belfry-Hotel-

The Belfry Hotel & Resort is an exceptional employer that prioritises the wellbeing and development of its team members, offering extensive training and career progression opportunities within a vibrant and dynamic work environment. With a commitment to sustainability and community impact, employees enjoy generous benefits, including mental health support, wellness initiatives, and recognition programmes, all while being part of a supportive and values-driven culture. Located in a stunning resort setting, The Belfry provides a unique opportunity to engage with guests and create memorable experiences in a fast-paced hospitality environment.

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Contact Details:

The-Belfry-Hotel- Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Events Bartender — Guest Experience & Upsell in Sutton Coldfield

Tip Number 1

Get to know the venue! Familiarise yourself with The Belfry's layout, event spaces, and offerings. This way, when you walk in for an interview, you can confidently chat about how you’d enhance the guest experience.

Tip Number 2

Show your enthusiasm! When you meet the team or during interviews, let your passion for delivering fantastic service shine through. A positive attitude can make a huge difference in how you're perceived.

Tip Number 3

Practice your upselling skills! Think of creative ways to promote drinks or menu items. Being able to demonstrate this skill during your interview will show that you’re ready to contribute to the team right away.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer at The Belfry.

We think you need these skills to ace Events Bartender — Guest Experience & Upsell in Sutton Coldfield

Customer Service
Upselling Skills
Communication Skills
Teamwork
Attention to Detail
Proactive Attitude
Hygiene Practices

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for guest experience and how you can bring that energy to our team at The Belfry.

Tailor Your Application:Make sure to tailor your application to the role of Events Bartender. Highlight any relevant skills or experiences, even if they’re from different fields. We love seeing how your unique background can add value to our dynamic environment!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your passion for delivering fantastic service without rambling on too much.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Belfry.

How to prepare for a job interview at The-Belfry-Hotel-

Know the Venue

Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its history, facilities, and recent renovations. This will not only show your genuine interest but also help you connect your skills to their offerings during the conversation.

Showcase Your People Skills

As a Meeting & Events Bar Assistant, engaging with guests is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from non-bartending roles. Highlight your enthusiasm for creating memorable experiences and your ability to upsell products.

Demonstrate Your Can-Do Attitude

The Belfry values a proactive approach. Be ready to discuss situations where you've taken initiative or solved problems on the spot. This could be anything from helping a team member to managing a busy shift. Show them you're someone who thrives in a dynamic environment!

Ask Thoughtful Questions

At the end of the interview, have a few questions prepared that reflect your interest in the role and the company culture. You might ask about training opportunities or how the team collaborates during events. This shows you're not just interested in the job, but also in being part of their community.