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- Tasks: Support the sales team in achieving targets and coordinate exciting events.
- Company: Join the award-winning Belfry Hotel & Resort, a vibrant and luxurious destination.
- Benefits: Enjoy competitive pay, wellness support, and generous discounts across the resort.
- Other info: Opportunities for growth with training and development programmes.
- Why this job: Be part of a dynamic team making memorable experiences for guests.
- Qualifications: 1+ year experience in hotel sales and excellent communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. The resort has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history.
The Sales Team at The Belfry Hotel & Resort won the miaList Best Sales and Marketing Team, a testament to their excellent customer relationships and results-driven work ethics. Our sales office is a fast-paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
As a C&E Sales Executive you will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day to day enquiry handling and event co-ordination, ensuring The Belfry standards are maintained. You will also be responsible for:
- Following the hotel sales process, hotel show rounds and sales efforts, customer entertaining, forecasting and space release policy, event management procedures and policies, billing policies are correct and followed
- Directly answers all incoming group inquiries/opportunities
- Being the point of contact with the customer for all pre planning details
- Creating event function sheets to ensure clients requirements are accurately documented and distributed to the wider resort
- General call handling to discuss event details including using questioning techniques and handling objections
- Conducting face to face site visits/menu tastings and final detail calls
- Booking and attending client pre & post event meetings
- Assist in taking enquiries and covering the phones during busy period
The ideal candidate will have a minimum of 1 year’s experience in a mid to large hotel sales team and possess excellent verbal & written communication skills. In addition, you will be:
- Methodical - accurate & ability to work on own initiative, with outstanding attention to detail
- Computer literate, with experience of hotel PMS. i.e. Delphi & Opera
- Sales focused and enthusiastic, with excellent customer service skills
- Flexible and capable of working well within a team.
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Compensation: To be discussed
Conference & Events Sales Executive in Sutton Coldfield employer: The-Belfry-Hotel-
Contact Detail:
The-Belfry-Hotel- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive in Sutton Coldfield
✨Tip Number 1
Get to know the company inside out! Research The Belfry Hotel & Resort, its values, and recent developments. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience and how it aligns with the role of Conference & Events Sales Executive. Highlight your customer service skills and any relevant achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at The Belfry.
We think you need these skills to ace Conference & Events Sales Executive in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team at The Belfry and contributing to our vibrant atmosphere.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hotel sales or event coordination. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The-Belfry-Hotel-
✨Know Your Venue
Before the interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its facilities, recent renovations, and unique selling points. This will not only show your genuine interest but also help you tailor your responses to align with their values and offerings.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that highlight your sales achievements and customer service skills. Be ready to discuss how you've successfully handled inquiries, managed events, or exceeded targets in previous roles. This will demonstrate your capability to contribute to their award-winning sales team.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the sales process, team dynamics, and growth opportunities within the company. This shows that you're not just interested in the role, but also in how you can grow and contribute to the team.
✨Emphasise Teamwork and Flexibility
Given the fast-paced environment of the sales office, highlight your ability to work well within a team and adapt to changing situations. Share examples of how you've collaborated with colleagues to achieve common goals, as this aligns with their value of being 'Better Together'.