At a Glance
- Tasks: Serve drinks and food, create a welcoming atmosphere, and ensure guest satisfaction.
- Company: The Belfry Hotel & Resort, an award-winning destination with a vibrant team culture.
- Benefits: Competitive pay, tips, training opportunities, wellness support, and discounts across the resort.
- Other info: Flexible shifts, career progression, and a supportive community await you.
- Why this job: Join a dynamic team in a stunning location and develop your hospitality skills.
- Qualifications: Experience in a busy bar or restaurant is a plus, but not essential.
The predicted salary is between 12 - 13 £ per hour.
The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world.
Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
Sam's Clubhouse overlooks our stunning PGA golf course. Our high-volume sports bar, Sam's Bar & Kitchen, is the perfect place to relax after a day's golfing. This bar is busy all day, serving breakfast, lunch, and dinner. We have a large outside terrace and bar and we have recently introduced Shuttle Board. The menu in Sam's Bar & Kitchen is a mixture of clubhouse classics and Belfry touches from sharing boards, burgers, and buckets of wings to wraps, pies and catch of the day. In summer season the outside patio and bar opens and can provide dining options for up to 250 guests at any time and approximately 500 covers per day.
Salary: The salary for this role is £12.71 per hour, plus tips.
About the role: You must be available to work a variety of shifts including weekends and evenings. As a food and beverage assistant, your duties include all those of a waiter or bartender:
- To welcome all guests in a polite and friendly manner
- To deliver a great experience from beginning to end
- To confidently talk about our menus, offer upsells and enthusiastically take orders from our guests
- To proactively ensure that all of their needs are met
- Cleaning and good hygiene practices are a large part of this role
- To be able to work across all areas within Sam's and the Driving range
- To work across any of the outlets that are in need of assistance to ensure the smooth running of the resort as a whole
About You: The ideal candidate will have experience working within a busy bar or restaurant, but this is not essential as we have a great team that will train you and give you all of the skills you need to be successful. If you do have previous experience that's great, we will take your skills and elevate them in a department where you feel you would be the best fit. For all of our future employees our requirements are:
- You are passionate about delivering a fantastic service to our guests
- You enjoy engaging in conversation, talking about our products and the resort
- You are a natural when it comes to up-selling
- You are outgoing and enthusiastic
- You have a can-do attitude and are proactive
- You are willing to go above and beyond
- You are willing to work individually and as part of a team
Belfry Benefits
Learning & Development: We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness: Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation: We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference: Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values: Working here means being part of a supportive, values driven community. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – guide how we work, support one another, and succeed together.
Bar Staff in Sutton Coldfield employer: The-Belfry-Hotel-
The Belfry Hotel & Resort is an exceptional employer, offering a vibrant work culture where team members are valued and supported. With extensive training opportunities through The Belfry Campus and a commitment to employee wellbeing, including mental health support and wellness initiatives, staff can thrive both personally and professionally. Located in a stunning setting with luxurious amenities, employees enjoy generous benefits, career progression pathways, and a strong sense of community, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Staff in Sutton Coldfield
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Belfry. Familiarise yourself with the bars and restaurants, and maybe even chat with some staff. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! As bar staff, you'll be engaging with guests all day. Brush up on your conversation starters and upselling techniques. A friendly chat can make all the difference in landing the job!
✨Tip Number 3
Be flexible with your availability. The Belfry is busy, especially during weekends and evenings. Show that you're ready to jump in wherever needed, and you'll be seen as a valuable team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our amazing team at The Belfry. Don’t miss out on this opportunity!
We think you need these skills to ace Bar Staff in Sutton Coldfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the resort. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight any relevant experience you have, even if it’s not directly in bar or restaurant work. If you've worked in customer service or have skills that relate to hospitality, mention them! We love seeing how your background can fit into our team.
Be Specific About Your Skills:We’re looking for candidates who are proactive and enthusiastic. In your application, give specific examples of how you’ve gone above and beyond in previous roles. This will help us see how you can contribute to our vibrant team at Sam's Bar & Kitchen.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at The-Belfry-Hotel-
✨Know the Venue
Before your interview, take some time to research The Belfry Hotel & Resort. Familiarise yourself with its history, facilities, and recent renovations. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As bar staff, you'll be interacting with guests constantly. During the interview, highlight any previous experience where you've provided excellent customer service. Share specific examples of how you engaged with customers and made their experience memorable.
✨Be Ready to Upsell
Since upselling is a key part of the role, prepare to discuss how you would approach this in a busy bar environment. Think of ways to suggest menu items or specials that could enhance a guest's experience, and be ready to demonstrate your enthusiasm for the menu.
✨Emphasise Teamwork
The Belfry values teamwork, so be prepared to talk about your experiences working in a team setting. Share stories that illustrate your ability to collaborate, support colleagues, and contribute to a positive work environment, especially in high-pressure situations.
