At a Glance
- Tasks: Deliver top-notch customer service and support the dynamic Golf Academy team.
- Company: Join The Belfry, a leading golf destination with a vibrant culture.
- Benefits: Earn £12.71 per hour plus tips, with great perks and discounts.
- Other info: Enjoy career growth opportunities and a supportive community.
- Why this job: Be part of an exciting golf experience and enhance player performance.
- Qualifications: Passion for golf, strong communication skills, and a can-do attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Overview
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
The Golf Academy
The Driving Range at the PGA National Golf Academy England is a cutting-edge golf destination where technology and passion for the game come together. Featuring a 35-bay Toptracer range and five high-tech studios equipped with the latest club-fitting and coaching technology, it delivers a truly world-class experience for golfers of all abilities. With over 6 million golf balls hit every year, the range buzzes with energy and activity. Our team plays a crucial role in bringing this experience to life, supporting everything from ball collection and customer service to professional golf coaching and precision club fitting. It’s a dynamic environment for anyone who loves golf and creating memorable guest experiences.
Salary
The salary for this role is £12.71 per hour, plus tips.
Key Responsibilities
- Deliver excellent customer service at the Golf Academy desk, handling bookings, payments, and enquiries
- Ensure smooth day-to-day running of the driving range, including opening/closing procedures
- Operate and maintain ball collection equipment to keep full stock available
- Promote academy services and upsell to maximise revenue
- Follow all procedures, health & safety guidelines, and complete required checklists
- Maintain high standards of appearance, punctuality, and equipment care
- Support the wider team with additional tasks as needed
About You
A well-rounded team player, with a can-do attitude and eye on the commercials. You will also have the following:
- A good working knowledge of golf equipment
- Strong analytical skills to assess swing dynamics and equipment needs
- Excellent communication and interpersonal skills for effective customer interaction
- Passion for golf and commitment to enhancing player performance
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Golf Academy Assistant - Zero Hours in Wishaw employer: The Belfry Hotel & Resort
The Belfry is an exceptional employer, renowned for its commitment to employee wellbeing and development, as evidenced by its recognition in the Caterer’s Top 30 Best Places to Work. With a focus on hands-on coaching, career progression opportunities, and a supportive work culture, team members at the Golf Academy can thrive in a dynamic environment that celebrates their passion for golf while enjoying generous benefits and a strong sense of community.
Contact Details:
The Belfry Hotel & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf Academy Assistant - Zero Hours in Wishaw
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Belfry Hotel & Resort and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Golf Academy Assistant - Zero Hours in Wishaw
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Belfry Hotel & Resort that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Belfry Hotel & Resort.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Belfry Hotel & Resort get a sense of who you are beyond your experience!
How to prepare for a job interview at The Belfry Hotel & Resort
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Belfry Hotel & Resort and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
