At a Glance
- Tasks: Deliver top-notch customer service and support the dynamic Golf Academy operations.
- Company: Join The Belfry, a top-rated workplace with a vibrant team culture.
- Benefits: Enjoy competitive pay, wellness support, and career development opportunities.
- Other info: Work in a stunning environment with a commitment to sustainability and community.
- Why this job: Be part of an exciting golf experience and make lasting memories for guests.
- Qualifications: Passion for golf, strong communication skills, and a team player attitude.
The predicted salary is between 25000 - 30000 £ per year.
Overview
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests. That's why we were named in the Caterer’s Top 30 Best Places to Work.
The Golf Academy
The Driving Range at the PGA National Golf Academy England is a cutting-edge golf destination where technology and passion for the game come together. Featuring a 35-bay Toptracer range and five high-tech studios equipped with the latest club-fitting and coaching technology, it delivers a truly world-class experience for golfers of all abilities. With over 6 million golf balls hit every year, the range buzzes with energy and activity. Our team plays a crucial role in bringing this experience to life, supporting everything from ball collection and customer service to professional golf coaching and precision club fitting. It’s a dynamic environment for anyone who loves golf and creating memorable guest experiences.
Salary
The salary for this role is £12.71 per hour, plus tips.
Key Responsibilities
- Deliver excellent customer service at the Golf Academy desk, handling bookings, payments, and enquiries
- Ensure smooth day-to-day running of the driving range, including opening/closing procedures
- Operate and maintain ball collection equipment to keep full stock available
- Promote academy services and upsell to maximise revenue
- Follow all procedures, health & safety guidelines, and complete required checklists
- Maintain high standards of appearance, punctuality, and equipment care
- Support the wider team with additional tasks as needed
About You
A well-rounded team player, with a can-do attitude and eye on the commercials. You will also have the following:
- A good working knowledge of golf equipment
- Strong analytical skills to assess swing dynamics and equipment needs
- Excellent communication and interpersonal skills for effective customer interaction
- Passion for golf and commitment to enhancing player performance
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.
Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.
Golf Academy Assistant in Wishaw employer: The Belfry Hotel & Resort
The Belfry is an exceptional employer, renowned for its commitment to employee wellbeing and development, as evidenced by our recognition in the Caterer’s Top 30 Best Places to Work. With a focus on hands-on coaching, career progression opportunities, and a supportive work culture, we empower our team members to thrive in a dynamic environment that celebrates their passion for golf and customer service. Located at a world-class golf destination, employees enjoy generous benefits, wellness support, and a strong sense of community, making it a truly rewarding place to work.
Contact Details:
The Belfry Hotel & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Golf Academy Assistant in Wishaw
✨Tip Number 1
Get to know the Belfry and its values! Research the company culture and understand what makes it a top place to work. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or even visit the Golf Academy if you can. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your passion for golf! Whether it's through your experience, knowledge of equipment, or even personal anecdotes, let your enthusiasm shine. This role is all about creating memorable experiences, so make sure they see your love for the game.
✨Tip Number 4
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how you embody the Belfry's values. Remember, we want to see how you can contribute to our dynamic environment!
We think you need these skills to ace Golf Academy Assistant in Wishaw
Some tips for your application 🫡
Show Your Passion for Golf:When you're writing your application, let your love for golf shine through! Mention any relevant experiences or skills that highlight your enthusiasm for the game and how it connects to the role at the Golf Academy.
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight your customer service skills and any experience with golf equipment, as these are key for the Golf Academy Assistant position.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon to ensure your message comes across effectively. We want to see your personality, so don’t be afraid to let it show!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Belfry Hotel & Resort
✨Know Your Golf Stuff
Brush up on your knowledge of golf equipment and swing dynamics. Being able to discuss specific technologies or techniques used in the game will show your passion and expertise, which is crucial for a role at the Golf Academy.
✨Customer Service is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will resonate well with the values of The Belfry.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Highlight your can-do attitude and how you contribute to a positive team environment, as collaboration is essential in a dynamic setting like the Golf Academy.
✨Embrace the Belfry Values
Familiarise yourself with The Belfry's core values: Make a Difference, Own Our Actions, Better Together, and Deliver Every Day. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.
